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Microlearning

A New Learning Model

Bibliographic Data

ID21652679
AuthorsMary Jo Dolasinski (0000-0002-2733-6239, DePaul University), Joel Reynolds (0000-0002-6862-3453, DePaul University)
Year2020
Volume44
Issue3
Pages551-561
Publication date2020-03-01
Open AccessYes
TypeARTICLE
VenueJournal of Hospitality & Tourism Research (JOURNAL)
Journal identifiersISSN: 1096-3480 • E-ISSN: 1557-7554
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1096348020901579
OpenAlexW3004192865
LanguageEN
Citations received10
References cited26

Changes in the current workplace are creating changes in traditional processes. One such process is the way that the millennial and subsequent generations joining the workplace consume learning. The hospitality industry is an ever-changing service industry in which organizations need to continue to adapt to stay relevant. Trained employees providing excellent guest experiences are a competitive advantage. Some barriers to training include lack of time, lack of resources, and changing learning expectations. The aim of this article was to propose a new learning model that integrates performance workflow and microlearning. Microlearning is an approach that focuses on a single concept, utilizing multisensory and multimodality in a focused short amount of time. It can be easily incorporated to the job workflow. The model, future research, and implications are discussed

Business · Competitive advantage · Hospitality · Hospitality industry · Knowledge management · Process management · Tourism · Workflow · Computer Science · E-Learning and COVID-19 · Human Resource Development and Performance Evaluation · Organizational and Employee Performance · Marketing

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    Open Access•Agariadne Dwinggo Samala, Aidi Ahmi et al.•TechTrends•2026

  • Does participating in online communities enhance the effectiveness and experience of micro-learning? Evidence from a randomized control trial

    Open Access•Jiawen Zhu, Hao He et al.•Humanities and Social Sciences…•2024

  • Media logic and educational micro-content

    Jandy Luik, Dwi Setiawan et al.•The Communication Review•2025

  • Mapping microlearning development and trends across diverse contexts

    Wali Khan Monib, Atika Qazi et al.•Interactive Learning Environments•2025

  • Revolutionizing learning in the digital age

    Nurul Fitriah Alias, Rafiza Abdul Razak•Interactive Learning Environments•2025

  • Micro-learning design and micro-course structuring

    Open Access•Kaoutar Boumalek, Aicha Bakki et al.•Interactive Learning Environments•2026

  • Identifying emerging learning spaces for future educational sustainability

    Michael Agyemang Adarkwah, Ronghuai Huang et al.•Interactive Learning Environments•2026

  • When I say … microlearning

    Open Access•Janani Thillainadesan, David G Le Couteur et al.•Medical Education•2022

  • Microlearning in Diverse Contexts

    Open Access•Rajagopal Sankaranarayanan, Javier Leung et al.•TechTrends•2022

  • Iterative Design and Integration of a Microlearning Mobile App for Performance Improvement and Support for Nato Employees

    Open Access•Annetta R Dolowitz, Jessica Collier et al.•TechTrends•2022

  • Transfer of Training

    Open Access•Timothy T Baldwin, J Kevin Ford•Personnel Psychology•1988

  • Design of a Microlecture Mobile Learning System Based on Smartphone and Web Platforms

    Open Access•Chuanxue Wen, Junfei Zhang•IEEE Transactions on Education•2015

Citations per year2.5
Citation span2022 - 2026 (5)
Highly citedNo

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