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The impact of corporate social responsibility decoupling on the hospitality and tourism firm value in the time of crisis

Bibliographic Data

ID21689284
AuthorsKewen Wang (0000-0001-5139-0596, Qingdao University, corresponding author), Yongqi Yu (Qingdao University), Xin Wang (0000-0003-2833-6940, Qingdao University), Haidong Zheng (School of Economics and Management, China University of Petroleum, China.)
Year2024
Volume30
Issue6
Pages1580-1599
Publication date2024-09-01
Open AccessYes
TypeARTICLE
VenueTourism Economics (JOURNAL)
Journal identifiersISSN: 1354-8166 • E-ISSN: 2044-0375
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/13548166231220286
OpenAlexW4389329827
LanguageEN
Citations received5
References cited58

A growing body of research has tested the protective effect of pre-COVID-19 CSR reputation or during-COVID-19 CSR action for hospitality and tourism firms but has obtained inconclusive results. These inconclusive results may have been because of the decoupling of during-COVID-19 CSR action from pre-COVID-19 CSR reputation. From the perspective of institutional theory, we use a sample of Chinese hospitality and tourism listed firms during the COVID-19 pandemic and a cluster-adjusted panel data regression with robust standard errors to reveal that the decoupling of a firm’s during-COVID-19 CSR action from its pre-COVID-19 CSR reputation negatively impacts firm value, and the negative impact is amplified for firms under stronger stakeholder scrutiny. Our findings could contribute to institutional theory by proving that decoupling is under close stakeholder scrutiny during crises and by identifying a specific type of CSR decoupling, and could offer practical implications for firms to protect their firm values during crises

Business · Corporate social responsibility · Harm · Hospitality · Hospitality industry · Political science · Public relations · Reputation · Scrutiny · Stakeholder · Stakeholder Theory · Tourism · Corporate Identity and Reputation · Corporate Social Responsibility Reporting · COVID-19 Pandemic Impacts · Law · Marketing

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Citations per year2.5
Citation span2024 - 2026 (3)
Highly citedNo

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