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The impact of egoistic and social-altruistic values on consumers’ intention to stay at safe hotels in the Covid-19 era

A study in Spain

Bibliographic Data

ID21698352
AuthorsMaribel Rodríguez Zapatero (0000-0003-0335-8393, University of Córdoba), Leonor M Pérez (0000-0002-0968-0861, University of Córdoba, corresponding author), Mercedes Vila Alonso (0000-0003-3198-2978, University of Córdoba), Mercedes Alonso (0000-0002-9309-6464, University of Córdoba)
Year2022
Volume25
Issue24
Pages3925-3932
Publication date2022-12-17
Open AccessNo
TypeARTICLE
VenueCurrent Issues in Tourism (JOURNAL)
Journal identifiersISSN: 1368-3500 • E-ISSN: 1747-7603
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13683500.2021.2008881
OpenAlexW4200326879
LanguageEN
Citations received3
References cited32

Currently, many individuals are willing to travel depending on the safety and hygiene measures against COVID-19 that exist throughout the trip, including the hotel stay. This is an example of the COVID-19 awareness of individuals. This COVID-19 awareness forces tourism service companies to implement increased health and safety measures and also motivates academicians and managers to improve their understanding of the customers’ safe buying behaviour in a pandemic context. Egoistic and social-altruistic values are key factors in determining pro-social behaviours, such as safe buying behaviours, however, no study examines the importance of these values in influencing such behaviours. This research aims to develop and test a model to analyse the impact of egoistic and social-altruistic values on the guests’ intentions to stay at safe hotels during the COVID-19 pandemic, integrating Theory of Planned Behavior and Value-Belief-Norm Theory. COVID-19 concern was oriented towards value, considering egoistic and social-altruistic concerns. Data were collected from 521 potential guests residing in Spain. The findings reveal that both egoistic and social-altruistic values influence the intention. However, egoistic values have a stronger impact than social-altruistic values

Business · Economics · Microeconomics · Pandemic · Political science · Social value orientations · Tourism · Consumer Behavior in Brand Consumption and Identification · COVID-19 Pandemic Impacts · Environmental Sustainability in Business · Medicine · Psychology · Social Psychology · Marketing

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Citations per year1.5
Citation span2024 - 2026 (3)
Highly citedNo

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Open DOIOpen Access
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