Behaviours not set in stone
Do residents still adopt pro-tourism behaviours when tourists behave in uncivilized ways
Bibliographic Data
| ID | 21698666 |
|---|---|
| Authors | Jia Liu (0000-0002-9209-1215, Ocean University of China, corresponding author), Keke An (0000-0001-6665-1197, Ocean University of China), Soocheong Jang (0000-0001-8132-0388, Purdue University), Soo Cheong Jang (Purdue University West Lafayette) |
| Year | 2024 |
| Volume | 27 |
| Issue | 24 |
| Pages | 4503-4521 |
| Publication date | 2024-12-16 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Current Issues in Tourism (JOURNAL) |
| Journal identifiers | ISSN: 1368-3500 • E-ISSN: 1747-7603 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/13683500.2023.2283559 |
| OpenAlex | W4389042302 |
| Language | EN |
| Citations received | 2 |
| References cited | 59 |
Residents’ pro-tourism behaviours are critical for the success of tourism destinations. However, there has been limited research on how tourists’ uncivilized behaviours influence pro-tourism behaviours. Drawing from the social exchange theory, affective events theory and conservation of resources theory, this paper presents a conceptual framework to examine the impact of tourists’ uncivilized behaviours on residents’ pro-tourism behaviours and its boundary conditions. The study was conducted considering two scenarios: Scenario 1 involved a sample of residents not dependent on tourism for livelihood, while Scenario 2 consisted of residents earning their living through tourism. Data were collected from Qingdao coastal scenic area in China, and the structural equation model was employed. Results varied between the two scenarios: For residents in Scenario 1, there was a significant negative effect of tourists’ uncivilized behaviours on residents’ pro-tourism behaviours. However, this impact was not significant in Scenario 2. This suggests that the influence of tourists’ uncivilized behaviours on residents’ pro-tourism behaviours depends on the residents’ economic reliance on tourism, and residents’ behaviours are not static. Regardless of their dependence on tourism for income, the mediating effects of negative affectivity and negative perceptions, and the moderating roles of emotional intelligence and organizational support were identified
Alternative tourism · Business · Destinations · Geography · Impacts of tourism · Livelihood · Social exchange theory · Sociology · Tourism · Tourism geography · Diverse Aspects of Tourism Research · Experimental Behavioral Economics Studies · Psychology · Social Psychology · Sport and Mega-Event Impacts · Marketing
Factors Influencing Residents’ Perceptions toward Tourism Development
Residents’ Place Satisfaction and Place Attachment on Destination Brand-Building Behaviors
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Place attachment, host–tourist interactions, and residents’ attitudes towards tourism development
Perceived organizational support, discretionary treatment, and job satisfaction.
Specification, evaluation, and interpretation of structural equation models
Common method biases in behavioral research
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Statistical power analyses using G*Power 3.1
Emotional Intelligence
The Influence of Culture, Community, and the Nested‐Self in the Stress Process
Perceived organizational support
The robustness of test statistics to nonnormality and specification error in confirmatory factor analysis.
Getting to the “COR”
Using a value-attitude-behaviour model to test residents’ pro-tourism behaviour and involvement in tourism amidst the Covid-19 pandemic
The effect of place image and place attachment on residents’ perceived value and support for tourism development
Residents’ pro-tourism behaviour in a time of Covid-19
Development and validation of brief measures of positive and negative affect
Workplace incivility
Host perceptions of tourism
Structural equation modeling in practice
Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia
Tourist misbehavior
Not losing our collective face
Residents’ attitudes and the adoption of pro-tourism behaviours
Emotional responses toward Tourism Performing Arts Development
Pursuing justice and quality of life
Festivals as agents for behaviour change
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention
A structural equation model of residents’ attitudes for tourism development
Residents’ support for tourism
Empowerment and resident attitudes toward tourism
Conservation of resources
| Citations per year | 2 |
|---|---|
| Citation span | 2025 - 2026 (2) |
| Highly cited | No |