Negotiating work-based travel for people with disabilities
Bibliographic Data
| ID | 21699605 |
|---|---|
| Authors | Shane Pegg (0000-0002-7627-6711, The University of Queensland, corresponding author), Marion Karl (0000-0002-0666-4997, The University of Queensland), Paul Harpur (0000-0002-3350-0381, The University of Queensland) |
| Year | 2021 |
| Volume | 24 |
| Issue | 14 |
| Pages | 1945-1951 |
| Publication date | 2021-07-18 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Current Issues in Tourism (JOURNAL) |
| Journal identifiers | ISSN: 1368-3500 • E-ISSN: 1747-7603 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/13683500.2020.1801605 |
| OpenAlex | W3048318562 |
| Language | EN |
| Citations received | 3 |
| References cited | 14 |
In an ideal world, inclusive travel services would value each person, support full participation and seek to embrace the similarities, as well as the differences, to be found in society. Anecdotally at least, it seems the unspoken truth for many individuals with a disability is that efforts to engage in any form of travel are often thwarted by poor service provision, systemic bias and discrimination. Using an inductive line of inquiry, this Australian study sought to detail how staff with a disability in the higher education sector negotiated their work-related travel responsibilities. Findings revealed that many felt compromised by current systems and practices with many required to go ‘above and beyond’ that expected of their work colleagues. The results of the research project serve to inform employers about the often unvoiced challenges employees with disabilities face when meeting work-based travel expectations. The findings also contribute directly to the transformative service research agenda by offering clear insight into how the travel and hospitality industry might be more inclusive of employees travelling for work-based purposes to the benefit of all parties
Business · Business travel · Hospitality · Hospitality industry · Negotiation · Pedagogy · Political science · Public relations · Sociology · Tourism · Transformative learning · Migration, Aging, and Tourism Studies · Sharing Economy and Platforms · Urban Transport and Accessibility · Marketing
| Citations per year | 0.75 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |