Servicios móviles de mensajería instantánea y participación política

Uso y percepción de utilidad por parte de la ciudadanía en España

Bibliographic Data

ID21777403
AuthorsAlejandra Tirado García (0000-0001-5947-7215, Universitat Jaume I), Andreu Casero-Ripollés (0000-0001-6986-4163, Universitat Jaume I)
Year2025
Pages115-130
Publication date2025-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueDoxa Comunicación Revista interdisciplinar de estudios de comunicación y ciencias sociales (JOURNAL)
Journal identifiersISSN: 1696-019X • E-ISSN: 2386-3978
PublisherFundacion Universitaria San Pablo CEU (PUBLISHER)
DOI10.31921/doxacom.n40a2129
OpenAlexW4406012815
LanguageES
References cited33

Mobile instant messaging services such as WhatsApp or Telegram have enabled new possibilities for the reconfiguration of democracy. Despite their popularisation, there is still limited research analysing the role of citizenship on these digital platforms in relation to politics. Therefore, our objective is to analyse citizens’ use of mobile instant messaging services for political activity and their perception of these platforms’ thirdusefulness for citizen participation. Additionally, we aim to determine the impact of sociopolitical factors on these uses. To achieve this, we conducted a survey through an online panel on the Qualtrics platform, launched in May 2023 and completed by 1,106 citizens residing in Spain. The results show that 91.32% of the surveyed users regularly use these digital platforms for political purposes, although their use significantly declines during election campaign periods. Generally, citizens are highly satisfied with using these platforms for involvement in public decision-making processes. Finally, it demonstrates how gender, ideology, and interest in politics are the most influential factors in the three variables analysed

Art · Humanities · Political science · Impact of Technology on Adolescents · Media and Digital Communication · Social Media and Politics

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