Does population size matter? Political participation of citizens through mobile instant messaging services depending on the place of residence

Bibliographic Data

ID12928514
AuthorsLaura Alonso-Muñoz (0000-0001-8894-1064, Universitat Jaume I, corresponding author), Andreu Casero-Ripollés (0000-0001-6986-4163, Universitat Jaume I)
Year2022
Volume14
Issue2
Pages249-265
Publication date2022-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCatalan Journal of Communication & Cultural Studies (JOURNAL)
Journal identifiersISSN: 1757-1898 • E-ISSN: 1757-1901
PublisherIntellect (PUBLISHER • GB)
DOI10.1386/cjcs_00071_1
OpenAlexW4308882995
LanguageEN
Citations received4
References cited29

The use of mobile instant messaging services is increasing among citizens. Applications like WhatsApp, with more than 2 billion users around the world, have changed the way we communicate. The objective of this research is to know how citizens make use of the WhatsApp service launched by the town hall of their municipality of residence. To do so, an online survey was carried out on 1202 citizens residing in Spain. The sample has been stratified considering the size of the municipality of residence of the respondents. The results show that the City Council’s WhatsApp service has greater penetration in smaller municipalities (up to 10,000 inhabitants). Therefore, these citizens would show more serious concern for local politics than the rest. Regarding its use, it stands out how residents in small municipalities use it more for informational purposes, while residents in medium municipalities (from 10,001 to 100,000 inhabitants) and large municipalities (more than 100,001 inhabitants) participate more and use it more frequently to register for the services offered by the City Council, as well as to raise doubts about the management run by the municipal corporation

Business · Corporation · Environmental health · Instant messaging · Political science · Politics · Population · Residence · Service (business · Sociology · Communication and COVID-19 Impact · Demography · Impact of Technology on Adolescents · Law · Medicine · Social Media and Politics · Finance · Marketing

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