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Governance mechanisms in vulnerable communities using a technology platform

A study case in 13 de noviembre, Colombia

Bibliographic Data

ID21784844
AuthorsSara María Yepes-Zuluaga (0000-0001-9295-9208, Instituto Tecnológico Metropolitano), Sara María Yepes Zuluaga, Jeferson Martínez Lozano (0000-0003-4743-3500, Instituto Tecnológico Metropolitano), Fabio León Suarez Álvarez (Instituto Tecnológico Metropolitano), Jose Alirio Barragán Sanchéz (Corporación Universitaria Minuto de Dios), Margarita María Corrales (Corporación Universitaria Minuto de Dios)
Year2023
Volume15
Issue1
Pages87
Publication date2023-01-01
Open AccessNo
TypeARTICLE
VenueInternational Journal of Electronic Governance (JOURNAL)
Journal identifiersISSN: 1742-7517 • E-ISSN: 1742-7509
PublisherInderscience Publishers (PUBLISHER • GB)
DOI10.1504/ijeg.2023.130142
OpenAlexW4362685867
LanguageEN
Citations received1

In developing countries, the lack of means, infrastructure, and technologies have increased basic needs, reduced citizen participation, and delayed social, economic, and political transformation processes. This is especially noticeable in the governance limitations caused by the digital gap in the case examined here, i.e., the 13 de Noviembre neighbourhood in the 8th district in Medellin, Colombia. The objective of this study was to design and implement a technology platform that provided services through a web portal to this vulnerable population as a governance improvement strategy. A wireless network infrastructure in the ISM band was designed and implemented, and services were enabled through a captive portal with authentication. The appropriation of ICTs enables the implementation of strategies to improve governance because citizens can conduct multiple activities online: access services and procedures, participate in e-government, take informal education courses, generate citizen participation mechanisms, boost new ventures, and promote local businesses

Business · Corporate governance · E-governance · Economics · Environmental planning · Environmental resource management · Geography · Political science · Public Health and Environmental Issues · Public Policy and Governance · Social Sciences and Policies

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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