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The nexus of good e-governance, e-trust, and digital citizenship behaviour

A perspective of emerging economies

Bibliographic Data

ID21784866
AuthorsManal Ali Almarashdah (Jadara University), Zaid Ibrahim Yousef Gharaibeh (0000-0002-3143-7753, Jadara University), Muhammad Safdar Sial (0000-0002-5473-8882, COMSATS University Islamabad), Muhammad Tahir (0000-0002-6208-6298), M Irwan Tahir (0000-0001-8946-7675, COMSATS University Islamabad), Franco Gandolfi (0009-0002-1013-2800, Georgetown University)
Year2024
Volume16
Issue4
Pages468-489
Publication date2024-01-01
Open AccessNo
TypeARTICLE
VenueInternational Journal of Electronic Governance (JOURNAL)
Journal identifiersISSN: 1742-7517 • E-ISSN: 1742-7509
PublisherInderscience Publishers (PUBLISHER • GB)
DOI10.1504/ijeg.2024.144626
OpenAlexW4407972455
LanguageEN
Citations received1

E-governance fosters good digital citizenship behaviour through the advancement of openness, involvement, accessibility, trust, and education of the public. Current research examines the direct impact of electronic governance on digital citizenship behaviour with the mediation of Electronic Trust amongst the Jordan public. In this regard, a questionnaire was floated and a sample of N = 302 was collected for further analysis. Descriptive analysis was conducted in SPSS, whereas the measurement model and structural model were designed in SMART PLS 4.0. Results extracted from the analysis revealed that there exists a positive and significant relationship between electronic governance (EG) and Digital citizenship behaviour (DC) through the mediation of electronic trust (e-trust). All t values and p values were significant. Findings revealed that through Specific indirect effect the significant mediation impact of e-trust between electronic governance and digital citizenship behaviour in electronic services provided by Jordan's government to their public

Business · Citizenship · Corporate governance · E-governance · Economics · Emerging markets · Information and Communications Technology · Management · Political science · Politics · Sociology · Engineering · Law · Social Media and Politics

  • E-Service quality and public trust

    Open Access•Akram Jabri, Mokbul Morshed Ahmad•Social Sciences & Humanities Open•2025

Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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