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People Think That Social Media Platforms Do (but Should Not) Amplify Divisive Content

Bibliographic Data

ID21786327
AuthorsSteve Rathje (0000-0001-6727-571X, New York University), Carol E Robertson (0000-0001-8403-6358, New York University), William J Brady (0000-0001-6075-5446, Kellogg's (Canada)), Jay Joseph Van Bavel (0000-0002-2520-0442, New York University, corresponding author)
Year2024
Volume19
Issue5
Pages781-795
Publication date2024-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePerspectives on Psychological Science (JOURNAL)
Journal identifiersISSN: 1745-6916 • E-ISSN: 1745-6924
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/17456916231190392
PMID37751603
OpenAlexW4387037812
LanguageEN
Citations received17
References cited83

Recent studies have documented the type of content that is most likely to spread widely, or go “viral,” on social media, yet little is known about people’s perceptions of what goes viral or what should go viral. This is critical to understand because there is widespread debate about how to improve or regulate social media algorithms. We recruited a sample of participants that is nationally representative of the U.S. population (according to age, gender, and race/ethnicity) and surveyed them about their perceptions of social media virality ( n = 511). In line with prior research, people believe that divisive content, moral outrage, negative content, high-arousal content, and misinformation are all likely to go viral online. However, they reported that this type of content should not go viral on social media. Instead, people reported that many forms of positive content—such as accurate content, nuanced content, and educational content—are not likely to go viral even though they think this content should go viral. These perceptions were shared among most participants and were only weakly related to political orientation, social media usage, and demographic variables. In sum, there is broad consensus around the type of content people think social media platforms should and should not amplify, which can help inform solutions for improving social media

Cognitive psychology · Cognitive science · Internet privacy · Social media · World Wide Web · Computer Science · Hate Speech and Cyberbullying Detection · Misinformation and Its Impacts · Psychology · Social Media and Politics · Social Psychology

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Unique citing works17
Citations per year5,67
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 14
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