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Persuasive Speech Act Strategies of Online Fashion Sellers in Live E-Commerce

A Cyberpragmatics Approach

Bibliographic Data

ID21806403
AuthorsSumarlam Sumarlam (0000-0001-5060-3991, Sebelas Maret University), Djatmika Djatmika (Sebelas Maret University), Yuli Widiana (0000-0003-1814-1365, Universitas Katolik Widya Mandala Surabaya), Sri Budiyono (0000-0001-7081-3099, Universitas Widya Dharma Klaten)
Year2024
Volume14
Issue11
Pages3385-3393
Publication date2024-11-12
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTheory and Practice in Language Studies (JOURNAL)
Journal identifiersISSN: 1799-2591 • E-ISSN: 2053-0692
PublisherAcademy Publication (PUBLISHER • GB)
DOI10.17507/tpls.1411.07
OpenAlexW4404339214
LanguageEN

Through cyberpragmatics outlook, this study explores the persuasive speech act techniques utilized by online fashion vendors during live e-commerce sessions. The study investigates how sellers utilize persuasive strategies in digital communication to influence consumer behavior and increase revenue. A mixed-methods approach is employed so that the research combines qualitative content analysis of live selling sessions with quantitative measures of engagement and conversion rates. Important discoveries show that sellers frequently use a combination of assertive, expressive, directive, commissive, and phatic speech acts, which are adapted to the dynamic and interactive nature of real-time e-commerce platforms. The implications for both sellers and digital marketing strategists underscore the importance of adaptive communication techniques in enhancing consumer engagement and optimizing sales outcomes. Furthermore, the persuasive strategies emphasize the importance of using visual aids, real-time client engagement, and personalized marketing tactics. This research contributes to the understanding of digital persuasion in e-commerce and offers insights into the evolving landscape of online retail communication

Advertising · Business · E-commerce · Internet privacy · World Wide Web · Computer Science · Digital Communication and Language · Discourse Analysis in Language Studies · Language, Metaphor, and Cognition · Psychology

Citation velocityhistorical
Highly citedNo

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