Question is the source of knowledge
Question-asking executed by patients during online medical consultation
Bibliographic Data
| ID | 21825976 |
|---|---|
| Authors | Xiaojiang Wang (0000-0001-7836-4865, Nanjing University), Yansheng Mao (0000-0002-5684-6481, Harbin University) |
| Year | 2025 |
| Volume | 21 |
| Issue | 2 |
| Pages | 229-250 |
| Publication date | 2025-12-17 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Lodz Papers in Pragmatics (JOURNAL) |
| Journal identifiers | ISSN: 1895-6106 • E-ISSN: 1898-4436 |
| Publisher | Walter de Gruyter GmbH (PUBLISHER • DE) |
| DOI | 10.1515/lpp-2025-0003 |
| OpenAlex | W4412421512 |
| Language | EN |
| References cited | 50 |
Although there is a wealth of studies on question-asking during clinical settings, scant attention has been paid to patient’s practice of question-asking, especially during Online Medical Consultation (OMC). This study thus probes into the forms, topics, and functions of Chinese e-patient’s question-asking during OMCs. A dataset of 267 examples of e-patient’s question-asking was collected from 44 doctor-patient interactions from Chunyu Doctor. Conventional form (Polar question, Wh-question, Alternative question) and non-conventional form (Sentential fragment, Statement, Response token) were identified and analyzed. Medical questions and General questions were two topics the question-asking concerns. Functionally, e-patient’s question-asking serves as unknown information-seeking, doubted information-verifying, corresponding action-requesting, lay expertise-displaying, and shared decision-making. Furthermore, e-patient’s question-asking is discussed as a deliberate balance between proactive participation and respect for doctor’s superior epistemic access and authorized status
Frequently asked questions · Internet privacy · Medical education · Medical knowledge · Computer Science · Language, Discourse, Communication Strategies · Language, Metaphor, and Cognition · Medicine · Patient-Provider Communication in Healthcare · Psychology
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| Citation velocity | historical |
|---|---|
| Highly cited | No |