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The Interplay Between Human Likeness and Agency on Virtual Influencer Credibility

Bibliographic Data

ID22004243
AuthorsSoyeon Park (0000-0002-5587-0359, Korea University), Yongjun Sung (0000-0002-5714-1651, Korea University, corresponding author)
Year2023
Volume26
Issue10
Pages764-771
Publication date2023-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCyberpsychology Behavior and Social Networking (JOURNAL)
Journal identifiersISSN: 2152-2715 • E-ISSN: 2152-2723
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1089/cyber.2023.0060
PMID37751593
OpenAlexW4387040997
LanguageEN
Citations received8
References cited27

This study investigated how human likeness (human-like vs. avatar-like) and agency (avatar vs. agent) interact to determine source credibility and the intention to interact with virtual influencers. The results revealed that human likeness significantly influenced three types of source credibility (attractiveness, trustworthiness, and expertise) and interaction intention. However, the agency of virtual influencers did not have a significant impact. Notably, the automated virtual influencer (i.e., the agent condition) was perceived to be more attractive and trustworthy and elicited higher interaction intention than the influencer operated by a human (i.e., the avatar condition). However, this relationship was observed only in the avatar-like condition. Thus, agency moderated the indirect relationship between human likeness and interaction through attractiveness and trustworthiness. Finally, the theoretical and practical implications of the findings and ideas for future research are discussed

Attractiveness · Avatar · Business · Credibility · Human–computer interaction · Influencer marketing · Political science · Sociology · Trustworthiness · Computer Science · Media Influence and Health · Psychology · Psychology of Social Influence · Social and Intergroup Psychology · Social Psychology

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Unique citing works8
Citations per year4
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 7

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