The Generative Dialogue Framework and the Pursuit of Better Listening by Journalists
A Design-Centered Approach for More Constructive Conversations with Audiences
Bibliographic Data
| ID | 22010607 |
|---|---|
| Authors | Dimitra Dimitrakopoulou (0000-0001-8920-164X, University of Zurich, corresponding author), Susan C Lewis (0000-0001-7498-0599, University of Oregon) |
| Year | 2023 |
| Volume | 11 |
| Issue | 3 |
| Pages | 547-568 |
| Publication date | 2023-03-16 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Digital Journalism (JOURNAL) |
| Journal identifiers | ISSN: 2167-0811 • E-ISSN: 2167-082X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/21670811.2022.2075415 |
| OpenAlex | W4280602044 |
| Language | EN |
| Citations received | 9 |
| References cited | 33 |
This article introduces the Generative Dialogue Framework (GDF) and explores its potential as a pedagogical intervention, one that could help reimagine the future of engaged journalism by bringing design-thinking practices, creativity, and deep-listening modalities into play. The framework is developed through design thinking and builds around principles from the field of design. It uses virtual meeting technologies to organize small-group conversations, allows for creative and playful activities to help people share stories and feelings, and aims to create an ambient atmosphere of mutual understanding and co-creative problem-solving. With this article, we aspire to initiate a conversation around the value of “pollinating” journalism studies with concepts and principles from design thinking and facilitation so that journalists could become empowered to connect with their audiences with greater empathy and compassion and thereby surface diverse and rich lived experiences using more active and reflective listening skills. To test the framework’s potential for enhancing engaged journalism curricula, we collaborated with 17 journalism students at a U.S. university in a series of activities, from initial training on the platform to hosting a conversation using the GDF to ultimately producing a news story based on the insights acquired through this design-centered approach
Active listening · Conversation · Creativity · Design Thinking · Human–computer interaction · Journalism · Media studies · Pedagogy · Sociology · Communication · Computer Science · Digital Storytelling and Education · Innovative Human-Technology Interaction · Literacy, Media, and Education · Psychology · Social Psychology
Jobs-to-Be-Done and Journalism Innovation
The use and ethical implications of artificial intelligence, collaboration, and participation in local Ibero-American newsrooms
Engineering Media Texts with High Dialogic Potential
Design Implications for a Burgeoning Digital Product Ecosystem
AI in Media Consumption
Challenges, opportunities and limitations of pilot studies
Introducing listening as a weak method for advancing sustainability and interdisciplinary scholarship
Learning to report with AI
What the Work of Jon Stewart Could Tell Us About the Problem for Constructive Journalism
On Dialogue
Participatory Journalism
Personal experiences bridge moral and political divides better than facts
Wicked Problems in Design Thinking
The fifth discipline, the art and practice of the learning organization
Questions of process in participant-generated visual methodologies
The world is not a desktop
Gatewatching
The Evolving Journalistic Roles on Social Media
Reciprocal Journalism
Listening Literacies” as Keys to Rebuilding Trust in Journalism
Deliberation, Storytelling, and Dialogic Moments
Audience Engagement, Reciprocity, and the Pursuit of Community Connectedness in Public Media Journalism
Imagined Audiences
Practicing Engagement
Understanding the Audience Turn in Journalism
Engaged Journalism and News Work
The Elusive Engagement Metric
Quantified Audiences in News Production
The Imagined Audience for News
Public Media and Marginalized Publics
Conceptualizing the Active Audience
An Emotional Turn in Journalism Studies
Designing Generative Dialogue Spaces to Enhance Focus Group Research
The Narrative Construction of Reality
| Unique citing works | 9 |
|---|---|
| Citations per year | 3 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 9 |