News Engagement on Closed Platforms. Human Factors and Technological Affordances Influencing Exposure to News on WhatsApp
Bibliographic Data
| ID | 22010667 |
|---|---|
| Authors | Pere Masip (0000-0002-8231-0824, Universitat Ramon Llull, corresponding author), Jaume Suau (0000-0003-4480-4441, Universitat Ramon Llull), Carlos Ruiz Caballero (0000-0002-1395-2145, Universitat Ramon Llull), Pablo Capilla (0000-0001-9455-3746, Universitat Ramon Llull), Klaus Zilles (0000-0001-6120-1592, Universitat Ramon Llull) |
| Year | 2021 |
| Volume | 9 |
| Issue | 8 |
| Pages | 1062-1084 |
| Publication date | 2021-09-14 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Digital Journalism (JOURNAL) |
| Journal identifiers | ISSN: 2167-0811 • E-ISSN: 2167-082X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/21670811.2021.1927778 |
| OpenAlex | W3172446707 |
| Language | EN |
| Citations received | 35 |
| References cited | 66 |
The use of WhatsApp in everyday life, but also in relation with practices such as receiving, sharing and commenting on news is growing. However, due to its close or private nature, users' engagement with news is less obvious or harder to grasp on WhatsApp than on other social platforms. Drawing on practice theory, this research aims to address how WhatsApp users engage with news content, to identify if they are subject to incidental exposure, and how technological affordances, as well as individual and in-group social dynamics, shape these issues. The results of 6 focus groups highlight that on WhatsApp news is experienced by each user in an individual fashion, and news is used decontextualized from media brands. In fact, the sender seems to be the most influential element who determines how users engage with and trust media content. Furthermore, depending on the level of trust that the sender possesses, news is more likely to be endorsed or not. Finally, incidental exposure to ideologically diverse news content tends to happen in groups, particularly large groups, not in one-on-one chats
Advertising · Affordance · Business · Communication source · Ideology · Internet privacy · News media · Political science · Politics · Public relations · Social media · Sociology · World Wide Web · Computer Science · Digital Communication and Language · Impact of Technology on Adolescents · Psychology · Social Media and Politics
User Gratifications and News Website Design Preferences
Under-the-radar engagement
Unpacking credibility evaluation on digital media
Defining the Moments of Transition
“I Don’t Even Watch News (Voluntarily) on WeChat” – Socially-Compelled Exposure to Misinformation Among U.S. Diaspora Communities
WeChat and the Sharing of News in Networked China
Visibility, Connectivity, Agency
What Explains the Spread of Misinformation in Online Personal Messaging Networks? Exploring the Role of Conflict Avoidance
News Engagement
The Threat of Misinformation on Journalism’s Epistemology
Photographs, Visual Memes, and Viral Videos
Credibility as a Double-Edged Sword
Impact of multi-platform social media news use on civic participation
El impacto de los servicios móviles de mensajería instantánea en las percepciones ciudadanas sobre la democracia en España
Redifundir, movilizar y fragmentar la agenda
Amplifying Division
What the Heck Is Going on in the Group!”
News is “toxic”
Unpacking news engagement through the perceived affordances of social media
The power of imagination
Formation of social norms in location-based meso-spaces
Fueling civil disobedience in democracy
From connective to disconnective action
Reenviado Muchas Veces”
Online and Social Media Political Participation
Understanding information credibility evaluation on bounded social media places
Unraveling WhatsApp group dynamics to understand the threat of misinformation in messaging apps
Misinformation rules!? Could “group rules” reduce misinformation in online personal messaging
Between WeChat and WhatsApp
Older adults’ perceptions, needs, and uses of social media and messenger apps as sources of information and news
Incidental news exposure in a digital media environment
Online misinformation and everyday ontological narratives of social distinction
From Lack of Concerns to Complicity
Tragic notifications of mass casualty incidents by traditional vs. informal media
What You Post in the Group Stays in the Group
The Routledge Companion to News and Journalism
Republic
The Personal Is the Political? What Do WhatsApp Users Share and How It Matters for News Knowledge, Polarization and Participation in Chile
The Mediating Path to a Stronger Citizenship
Who says what to whom on twitter
Need fulfillment and experiences on social media
Sharing and Discussing News in Private Social Media Groups
Theorizing Practice and Practicing Theory
Clicking, Assessing, Immersing, and Sharing
Technology affordances
The Importance of ‘Likes’
Social capital on facebook
The Reception of Fake News
The Affordances of Social Media Platforms
Tweeting From Left to Right
Mobile-mediated multimodal communications, relationship quality and subjective well-being
Exposure to ideologically diverse news and opinion on Facebook
Title unavailable
News sharing as reciprocal exchanges in social cohesion maintenance
User comments
The echo chamber is overstated
The algorithmic imaginary
Political talk on mobile instant messaging services
Behavioral Effects of Framing on Social Media Users
The Materiality of Technology
Spreadable Media
Uses and Grats 2.0
Digital Media, Youth, and Credibility
Networked
The Limited Capacity Model of Mediated Message Processing
Who Shares and Comments on News
Public Sphere 2.0? The Democratic Qualities of Citizen Debates in Online Newspapers
The Role of Engagement in Learning From Active and Incidental News Exposure on Social Media
Domesticating WhatsApp
Are people incidentally exposed to news on social media? A comparative analysis
Status update
Re-dissemination of news and public debate on social networks
Effects of the News-Finds-Me Perception in Communication
How Young Users Deal With Multiple Platforms
Explicating Affordances
Theorising media as practice
User-generated visibility
What is News
Share, Like, Recommend
Navigating cross-media news use
Media, Society, World
The New Personal Influence
The Influential Mind
Taking risky opportunities in youthful content creation
Who to Trust on Social Media
Imagined Affordance
Technologies, Texts and Affordances
| Unique citing works | 35 |
|---|---|
| Citations per year | 7 |
| Citation span | 2021 - 2026 (6) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 34 |