Empirical insights for designing Information and Communication Technology for International Disaster Response
Bibliographic Data
| ID | 22028427 |
|---|---|
| Authors | Milan Stute (0000-0003-4921-8476, Technische Universität Darmstadt, corresponding author), Max Maass (0000-0001-9346-8486, Technische Universität Darmstadt), Tom Schons (Technische Universität Darmstadt), Marc-André Kaufhold (0000-0002-0387-9597, Technische Universität Darmstadt), Christian Reuter (0000-0003-1920-038X, Technische Universität Darmstadt), Matthias Hollick (0000-0002-9163-5989, Technische Universität Darmstadt) |
| Year | 2020 |
| Volume | 47 |
| Pages | 101598 |
| Publication date | 2020-08-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Disaster Risk Reduction (JOURNAL) |
| Journal identifiers | ISSN: 2212-4209 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.ijdrr.2020.101598 |
| OpenAlex | W3016314102 |
| Language | EN |
| Citations received | 3 |
| References cited | 32 |
Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations
Business · Disaster response · Emergency management · Empirical research · Engineering management · Information and Communications Technology · Knowledge management · Natural disaster · Political science · Process management · World Wide Web · Computer Science · Disaster Management and Resilience · Engineering · Opportunistic and Delay-Tolerant Networks · Psychology · Public Relations and Crisis Communication
| Unique citing works | 3 |
|---|---|
| Citations per year | 1 |
| Citation span | 2023 - 2025 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 2 |