Fifteen years of social media in emergencies
A retrospective review and future directions for crisis Informatics
Bibliographic Data
| ID | 23337136 |
|---|---|
| Authors | Christian Reuter (0000-0003-1920-038X, University of Siegen Institute for Information Systems Siegen Germany, corresponding author), Marc-André Kaufhold (0000-0002-0387-9597, University of Siegen), Marc‐André Kaufhold (University of Siegen Institute for Information Systems Siegen Germany) |
| Year | 2018 |
| Volume | 26 |
| Issue | 1 |
| Pages | 41-57 |
| Publication date | 2018-03-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Contingencies and Crisis Management (JOURNAL) |
| Journal identifiers | ISSN: 0966-0879 • E-ISSN: 1468-5973 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/1468-5973.12196 |
| OpenAlex | W2758474413 |
| Language | EN |
| Citations received | 94 |
| References cited | 56 |
Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aimed to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases to point out what has been achieved so far, and what future potentials exist.
Crisis communication · Informatics · Perception · Political science · Politics · Public relations · Social media · Terrorism · Variety (cybernetics) · Computer Science · Disaster Management and Resilience · Law · Misinformation and Its Impacts · Psychology · Public Relations and Crisis Communication
Time and Ethics in Delivering Bad News in Institutionalized and Social Media
History of Community and Indigenous Language Mass Media Evolution in Turkana County from 1963-2022
Empirical insights for designing Information and Communication Technology for International Disaster Response
Using social media data to construct and analyze knowledge graph for "7.20" Henan rainstorm flood event
Collective Sensemaking and Intersemiotic Dissonance
Determining Patterns of Routine Weather Information Usage and Their Demographic Determinants
Evolución y tendencias de la investigación en comunicación sobre epidemias y pandemias en el ámbito internacional
Social media use for public engagement during the water crisis in Cape Town
The Role of Social Media Use in Social Coordination among Relief Local Organizations during Response to Humanitarian Crisis in Yemen
Hometown Heroes
Cyber Security Politics
Digital Transformation for Crisis Volunteerism
Social Media in Crisis Management
Impacts of school shooter drills on the psychological well-being of American K-12 school communities
Topical and emotional expressions regarding extreme weather disasters on social media
Cybercrime through the public lens
Produire collectivement du sens en temps de crise
Governing through platforms
Social listening and crowdsourcing in disaster communication—A citizen-centered media and communication consumption perspective
Public agencies tweeting the Covid-19 pandemic
Understanding animal-oriented social media collaboration in Australia’s 2019–20 bushfire crisis
Preventing and debunking earthquake misinformation
Examining the Prediction of Covid-19 Contact-Tracing App Adoption Using an Integrated Model and Hybrid Approach Analysis
Case Study on Privacy-Aware Social Media Data Processing in Disaster Management
Spatiotemporal Evolution of the Online Social Network after a Natural Disaster
Tracking the nature and trajectory of social support in Facebook mutual aid groups during the Covid-19 pandemic
Youth and flood risk in rural Nicaragua
AI and journalistic networks
Information retrieval and classification of real-time multi-source hurricane evacuation notices
Handling false information in emergency management
BoycottMurree campaign on twitter
Emergency service staff and social media – A comparative empirical study of the attitude by emergency services staff in Europe in 2014 and 2017
Bridging authority and citizens
Community adaptation and action during the emergency response phase
CrowdEIM
Text mining hurricane harvey tweet data
Perception of climate change and geo-hydrological risk among high-school students
A text mining analytic approach for distinguishing between disaster and non-disaster zones from tweets
Large language model applications in disaster management
Increasing adoption despite perceived limitations of social media in emergencies
Examining Community Vulnerabilities through multi-scale geospatial analysis of social media activity during Hurricane Irma
The public needs more
The European emergency number 112
Experts in crisis
Spatio-temporal evolution of public opinion on urban flooding
Searching for signal and borrowing wi-fi
Indicators of community disaster fatigue
Zur Schnittmenge von Informatik mit Friedens- und Sicherheitsforschung
Do Daily Podcasts in Public Broadcasting in Israel Help Increase Resilience in Crisis Situations
Surveying the Use of Social Media Data and Natural Language Processing Techniques to Investigate Natural Disasters
Social Media Data Analysis
Building trust, resilient regions, and educational narratives
Mediation analysis of public emotions in response to policy implementation performance during crises
Understanding social media users' engagement intention toward emergency information
Rise of social bots
The effects of negative information-related incidents on social media discontinuance intention
A survey of social media use in emergency situations
Morethanavisitor
Mindfulness buffers the negative effects of social media overuse on work effort through state self-control during crisis
Misleading information in crises
Users in crisis response and recovery
The influence of psychological language words contained in microblogs on dissemination behaviour in emergency situations – mediating effects of emotional responses
Social media communication during natural disasters and the impact on the agricultural market
Crisis communication
Connected communities improve hazard response
Investigating disaster response for resilient communities through social media data and the Susceptible-Infected-Recovered (SIR) model
Earthquake Country
In the Interest(s) of Many
Rethinking community hubs
Discussing conflict in social media
Social media, anxiety, and ethnic disparities
Flood data platform governance
Understanding the role of new media literacy in the diffusion of unverified information during the Covid-19 pandemic
Community sentiment following the Deepwater Horizon oil spill disaster
User roles for emergency management in social media
Grassroots digital humanitarianism and regenerative synergy in the 2023 Türkiye earthquake
Mechanism-oriented Object–Environment–Emotion (OEE) framework for urban flood disaster assessment using multimodal social media
El ecosistema híbrido de la comunicación en desastres naturales
Effects of local government social media use on citizen compliance during a crisis
Resilience and (Dis)empowerment
Lessons for Crisis Communication on Social Media
Future Protest Made Risky
Online public response to a service failure incident
Adoption of Social Media during Covid-19 Pandemic by African Presidents
Covid-19 Communication Management on Facebook Pages of Local Governments
Disaster and Social Work in Nepal
Is There Anybody Out There?”
Tragic notifications of mass casualty incidents by traditional vs. informal media
Wear a Mask, Save a Life? Insights From Covid‐19 on Shifting Digital Influence Amid High Epistemic Uncertainty During Crisis
The New Ecology of Tornado Warning Information
Automated Framing of Climate Change? The Role of Social Bots in the Twitter Climate Change Discourse During the 2019/2020 Australia Bushfires
War or peace tweets? The case of Pakistan
Local emergency management's use of social media during disasters
Disaster preparedness and cultural factors
"Voluntweeters"
Social Media in Disaster Risk Reduction and Crisis Management
Who says what to whom on twitter
Harnessing the Crowdsourcing Power of Social Media for Disaster Relief
Earthquake shakes Twitter users
A geographic approach for combining social media and authoritative data towards identifying useful information for disaster management
Processing Social Media Messages in Mass Emergency
A Work‐In‐Process Literature Review
Twitter under crisis
Citizen Response to Disasters
Variability in Twitter Content Across the Stages of a Natural Disaster
Microblogging during two natural hazards events
Information Systems for Emergency Management
Crisis Informatics and Collaboration
Identifying Seekers and Suppliers in Social Media Communities to Support Crisis Coordination
Crisis in a Networked World
Response to Social Crisis and Disaster
Emergent Citizen Groups and Emergency Management
Detecting anomalies in social network data consumption
Tweeting the terror
| Unique citing works | 94 |
|---|---|
| Citations per year | 11,75 |
| Citation span | 2018 - 2026 (9) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 84 |