A Maturity Matrix Model to Strengthen the Quality Cultures in Higher Education
Bibliographic Data
| ID | 22041938 |
|---|---|
| Authors | Niki Verschueren (0000-0003-4934-4392, KU Leuven, corresponding author), Jolien Van Dessel (KU Leuven), Andries Verslyppe (KU Leuven), Yannick Schoensetters (KU Leuven), Martine Baelmans (0000-0001-9905-4583, KU Leuven) |
| Year | 2023 |
| Volume | 13 |
| Issue | 2 |
| Pages | 123 |
| Publication date | 2023-01-25 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Education Sciences (JOURNAL) |
| Journal identifiers | ISSN: 2227-7102 • E-ISSN: 2227-7102 |
| Publisher | MDPI AG (PUBLISHER • IT) |
| DOI | 10.3390/educsci13020123 |
| OpenAlex | W4318053903 |
| Language | EN |
| Citations received | 6 |
| References cited | 42 |
This article approaches quality assurance in higher education from the perspective of quality culture. We present a concept model of quality culture that incorporates both the structural/managerial elements of the educational context as well as individual and interpersonal dynamics. The model highlights the importance of leadership, communication and information in connecting both sides of the educational praice. Our approach is unique in that it provides an interactive instrument to map, discuss and advance the existing quality cultures in cocreation with the educational actors. This instrument consists of a face-valid blueprint of the concept of quality culture. This blueprint is enriched by identifying the characteristics for less and more mature quality cultures. The feasibility of the instrument was tested in a pilot study with 13 appreciative in-depth interviews. We found that this instrument allowed faculty members and programme directors to grasp and co-create the profile of their existing quality culture. By using the appreciative approach, stimulating dialogue and reflection, our concept of quality culture aims to structure, scaffold and strengthen the continuous strive for educational quality
Blueprint · Business · Knowledge management · Management system · Operations management · Organizational culture · Pedagogy · Political science · Process management · Public relations · Quality assurance · Quality management · Sociology · Total quality management · Computer Science · Education and Critical Thinking Development · Engineering · Engineering Education and Curriculum Development · Higher Education Governance and Development · Psychology · Marketing
Multidimensional and multi-actor evaluation of the quality of LMS platforms in higher education through a mixed-methods approach
A Review of Maturity Models Engaging Quality Culture in Higher Education
Administrative Processes Efficiency Measurement in Higher Education Institutions
Collaborative Leadership for Quality Assurance
Cultural synergy and digital innovation in internal quality assurance
A critical review of the quality of research on quality culture in higher education 1
Work Engagement
A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust
Distributed Leadership in Organizations
Models of Interpersonal Trust Development
Teachers’ conceptions of quality and organisational values in higher education
Reinforcing pillars for quality culture development
Stakeholders in Higher Education Quality Assurance
Trust and distrust
Intrinsic and Extrinsic Motivations
Faculty perceptions of instrumental and improvement reasons behind quality assessments in higher education
The Quality Culture Inventory
Department-level Cultures and the Improvement of Learning and Teaching
| Citations per year | 2 |
|---|---|
| Citation span | 2023 - 2026 (4) |
| Highly cited | No |