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Performance Appraisal in Universities—Assessing the Tension in Public Service Motivation (PSM)

Bibliographic Data

ID22042956
AuthorsŁukasz Sułkowski (0000-0002-1248-2743, Jagiellonian University, corresponding author), Sylwia Przytuła (0000-0002-9602-241X, Wroclaw University of Economics and Business, corresponding author), Colin Borg (University of Malta), Konrad Kulikowski (0000-0001-5117-6397, Społeczna Akademia Nauk)
Year2020
Volume10
Issue7
Pages174
Publication date2020-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEducation Sciences (JOURNAL)
Journal identifiersISSN: 2227-7102 • E-ISSN: 2227-7102
PublisherMDPI AG (PUBLISHER • IT)
DOI10.3390/educsci10070174
OpenAlexW3040512135
LanguageEN
Citations received8
References cited52

Performance appraisal (PA) has become a prominent feature on the agenda of higher education institutions (HEIs). However, the traditional culture of the typical university is based on individual commitment, scientific teamwork, dedication to public service and intrinsic motivation of the academic staff, all of which are the essential components of public service motivation (PSM). By interviewing key informants from three public universities, the purpose of our research was to identify various tensions between PA and PSM, by asking what is the impact of PA on PSM of academics in public HEIs. Our findings have shown that the purposefulness of PA activities may not be fully understood by public HEI management and academics. The existing tensions between PA normative aims of motivation and fair evaluation and its descriptive effects of increasing bureaucracy and dissatisfaction might undermine PSM, an essential driving force that motivates academics to work in public HEIs

Bureaucracy · Business · Higher education · Interview · Management · Normative · Performance appraisal · Political science · Public relations · Public sector · Public service · Public Service Motivation · Public university · Teamwork · Engineering · Psychology · Public Administration · Public Policy and Administration Research · Marketing

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Unique citing works8
Citations per year1.6
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 8

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