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A Navigational Compass for Veterinary Professionalism

Integrating Stakeholder Perspectives to Guide Veterinary Care and Career Success

Bibliographic Data

ID22043672
AuthorsStuart Gordon (0000-0002-7592-6428, St. George's University, corresponding author), Stuart John Galt Gordon (0000-0003-0878-0585, St. George's University, corresponding author), Heidi Janicke (0000-0003-1029-6477, St. George's University), Kaylee Bradberry (St. George's University), Jenny Weston (0000-0002-5926-2334, Massey University), Charlotte Bolwell (0000-0001-9995-8232, Massey University), Jackie Benschop (0000-0002-7814-4341, Massey University), Timothy Parkinson (Massey University), Dianne Gardner (0000-0003-0677-9548, Massey University)
Year2026
Volume16
Issue2
Pages316
Publication date2026-02-14
Open AccessYes
TypeARTICLE
VenueEducation Sciences (JOURNAL)
Journal identifiersISSN: 2227-7102 • E-ISSN: 2227-7102
PublisherMDPI AG (PUBLISHER • IT)
DOI10.3390/educsci16020316
OpenAlexW7128958774
LanguageEN
Citations received1
References cited34

Professionalism is central to veterinary practice, shaping not only the quality of care provided to animals but also the wellbeing of practitioners, the satisfaction of clients, and the sustainability of the profession. Prior research has catalogued various attributes of professionalism that are important for career success, but few studies have integrated these multiple perspectives into a cohesive framework. This study synthesizes insights from three key veterinary stakeholder groups—students, clinical practitioners, and clients—using a multi-methods approach including surveys, focus groups, critical incident interviews, and client complaint analyses. Across the datasets, ranking of Likert-scale responses and thematic analysis revealed four recurring themes that were identified as essential for career success: ‘Effective communication’; ‘Accountability, integrity, trustworthiness, and honesty’; ‘Personal wellbeing’; and ‘Quality of service’. These themes were organized into a unifying theoretical model of veterinary professionalism, conceptualized as a ‘navigational compass’, comprising three domains of care: patient-centered care, relationship-centered care, and self-care. By conceptualizing professionalism in terms of a compass, the model illustrates how veterinarians can draw on key professionalism attributes, coupled with consideration of the three domains of veterinary care, to navigate the challenges of practice and sustain long-term career success. The compass provides a reflective framework to guide veterinarians and educators, to support the integration of professionalism into curricula and to guide careers toward excellence in care and lasting personal fulfilment

Complaint · Curriculum · Excellence · Focus group · Stakeholder · Thematic analysis · Veterinary education · Human-Animal Interaction Studies · Innovations in Medical Education · Veterinary Practice and Education Studies

  • Final-Year Veterinary Students’ Perspectives on Professionalism Education at Select Veterinary Schools in Australia, New Zealand and the United Kingdom

    Open Access•Stuart John Galt Gordon, Cristina de Corral Muñiz et al.•Education Sciences•2026

  • Thematic Analysis

    Braun, Virginia Braun et al.•QMiP Bulletin•2022

  • Veterinary Medical Ethics

    Open Access•Jerrold Tannenbaum•Journal of Social Issues•1993

  • Using thematic analysis in psychology

    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

  • The critical incident technique

    John C Flanagan•Psychological Bulletin•1954

Citations per year1
Citation span2026 - 2026 (1)
Highly citedNo

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Open DOIOpen Access
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