Competencies of hospital managers – A systematic scoping review

Bibliographic Data

ID22073065
AuthorsCostase Ndayishimiye (0000-0003-1829-0037, Jagiellonian University), Katarzyna Dubas‐Jakóbczyk (0000-0002-6368-2868, Jagiellonian University, corresponding author), Anastasia Holubenko (Jagiellonian University), Alicja Domagała (0000-0001-6162-1810, Jagiellonian University)
Year2023
Volume11
Pages1130136-1130136
Publication date2023-03-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Public Health (JOURNAL)
Journal identifiersISSN: 2296-2565 • E-ISSN: 2296-2565
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fpubh.2023.1130136
PMID37033068
OpenAlexW4360618682
LanguageEN
Citations received2
References cited61

Hospital managers around the world work under constant pressure to adapt their organizations to new challenges and health policy goals. This requires a comprehensive set of competencies. The objective of this scoping review was to identify, map, and systematize the literature on hospital manager competencies. The review involved six steps: (1) defining research questions; (2) identifying relevant literature; (3) selecting publications; (4) data extraction; (5) data analysis and result reporting; and (6) consultations. A total of 57 full-text publications were included (46 empirical studies, six literature reviews, four expert opinions/guidelines, and one dissertation). Interest in this topic has grown in recent years, with most of the identified studies published since 2015. The empirical studies fall into three major groups: 34.8% (16/46) examined hospital managers’ competencies in terms of their types or classifications; 30.4% (14/46) focused on their measurement; and 30.4% (14/46) examined both aspects. In majority of studies, both ‘hard competencies,’ such as specific technical knowledge or skills acquired through practical training, and ‘soft competencies,’ e.g., adaptability, leadership, communication, teamwork, are echoed for effective hospital management. These point out the importance of both ‘external’ formal education trainings as well as ‘internal’ peer-support and/or coaching as complementary competency improvement approaches. This scoping review helps build a knowledge base around the topic and provides implications for future research. The latter can involve: a targeted systematic review addressing the methods for measuring the level of competence of hospital managers or studies focused on identifying the need for new types of competencies

Coaching · Empirical research · Knowledge management · Management · Medical education · MEDLINE · Political science · Systematic review · Teamwork · Competency Development and Evaluation · Computer Science · Healthcare Quality and Management · Innovations in Medical Education · Medicine · Psychology

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Open DOIOpen Access