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Workplace Learning in the Contemporary Supervision Landscape

The Case of Supervision in a Social Service Organisation

Bibliographic Data

ID22097598
AuthorsMbongeni Shadrack Sithole (University of KwaZulu-Natal), Allucia Lulu Shokane (0000-0002-2928-1526, University of Zululand)
Year2023
Volume59
Issue2
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Work/Maatskaplike Werk (JOURNAL)
Journal identifiersISSN: 2312-7198 • E-ISSN: 0037-8054
PublisherStellenbosch University (PUBLISHER • ZA)
DOI10.15270/59-2-1125
OpenAlexW4382584249
LanguageEN
Citations received3
References cited16

The blurring of the boundaries and interconnectedness between learning and work are features worth exploring in the contemporary supervision landscape. Grounded on transition-experiential learning theories, the study analysed a social service organisation as a context for learning and examined how this context facilitated or inhibited supervision learning experiences for first-time supervisors. It draws on the qualitative findings of thirteen in-depth interviews whose data were analysed using the thematic analysis. This study found that the transitioning of first-time supervisors into the new role took place through their active participation in an organisational context. It concludes with the notion that workplace learning is a context-specific and interactive process. The social service organisation, with its unique features, serves the purpose of providing an environment for learning, with first-time supervisors afforded the opportunity to learn within the context and through interaction with other role-players. In summary, the study recommends a need for fostering of communities of practice, designing and management of workplace learning programmes, and ensuring the creation of sustainable and healthy workplaces. Keywords: social service organisation, organisational context, supervision practice, workplace learning, social service professions

Business · Experiential learning · Geography · Knowledge management · Pedagogy · Political science · Public relations · Qualitative research · Social learning · Social science · Sociology · Thematic analysis · Computer Science · Interprofessional Education and Collaboration · Psychology · Social Work Education and Practice · Marketing

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    Open Access•Tass Holmes•Qualitative Social Work•2025

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    Open Access•Amelia Manuti, Serafina Pastore et al.•International Journal of Training…•2015

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    Open Access•Rebecca Mmamoagi Skhosana, Rebecca Skhosana•Social Work/Maatskaplike Werk•2020

  • Understanding and Managing Intergenerational Conflict

    Michael J Urick, Elaine C Hollensbe et al.•Work Aging and Retirement•2016

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    Kieran O’donoghue, Kieran Barry O’Donoghue•Practice•2014

  • Motivation and Meaning

    John Lawler•Practice•2015

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    Vicky White•Practice•2015

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    Frances Patterson, Helen Whincup•European Journal of Social Work•2017

  • Constructing an evidence-informed social work supervision model

    Kieran O’donoghue, Peace Wong Yuh Ju et al.•European Journal of Social Work•2017

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    Carole Adamson•Australian Social Work•2011

  • Professional Supervision

    Phoebe Chiller, Beth R Crisp•Australian Social Work•2012

  • The Power Dynamics of Supervision

    Phillipe Copeland, Ruth Dean et al.•Smith College Studies in Social…•2011

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    Open Access•Kieran O’donoghue, Ming-Sum Tsui et al.•International Social Work•2011

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  • Research methodology

    Ranjit Kumar•Research methodology•2011

Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo

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