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A Social Crowdsourcing Community Case Study

Interaction Patterns, Evolution, and Factors That Affect Them

Bibliographic Data

ID22106921
AuthorsKhobaib Zaamout (0000-0001-8954-2292, University of Calgary), Tom Arjannikov (0000-0001-8762-6820, University of Victoria), Ken Barker (0000-0001-5452-3825, University of Calgary)
Year2020
Volume7
Issue3
Pages659-671
Publication date2020-06-01
Open AccessYes
TypeARTICLE
VenueIEEE Transactions on Computational Social Systems (JOURNAL)
Journal identifiersISSN: 2329-924X • E-ISSN: 2373-7476
PublisherInstitute of Electrical and Electronics Engineers (IEEE) (PUBLISHER)
DOI10.1109/tcss.2020.2981608
OpenAlexW3015419935
LanguageEN
Citations received2
References cited20

A social crowdsourcing community (SCC) is a moderated online community where members participate in activities designed to elicit their opinions concerning topics related to products or services. This emerging paradigm of human computation systems is distinct in which it combines the powers of crowdsourcing and social networking to allow for systematic querying of crowds and synthesizing response data (i.e., contributions) into coherent reports for decision-makers. Since the SCC paradigm is relatively new, we apply methods from social network analysis and related fields to help answer important questions relevant to SCCs. We demonstrate the applicability of these methods by analyzing five years of interactions in a private SCC starting from its inception. This analysis reveals the patterns in members' interactions within the SCC and key factors that affect them. In addition, the analysis reveals the patterns in the evolution of these interactions

Computer security · Crowds · Crowdsourcing · Data science · Knowledge management · Social media · Social network analysis · World Wide Web · Communication · Complex Network Analysis Techniques · Computer Science · Mobile Crowdsensing and Crowdsourcing · Opinion Dynamics and Social Influence · Psychology

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Citations per year0.4
Citation span2021 - 2023 (3)
Highly citedNo

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