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The Connection Between Digital Divide and Social Exclusion

Implications for Social Work

Bibliographic Data

ID22129084
AuthorsThommy Sebatana Molala (0009-0006-5691-7709, University of Limpopo), Jabulani Calvin Makhubele (0000-0002-0192-573X, University of Limpopo)
Year2021
Volume9
Issue4
Pages194-201
Publication date2021-08-20
Open AccessYes
TypeARTICLE
VenueHumanities & Social Sciences Reviews (JOURNAL)
Journal identifiersISSN: 2395-6518 • E-ISSN: 2395-6518
PublisherMaya Global Education Society (PUBLISHER)
DOI10.18510/hssr.2021.9427
OpenAlexW3194046682
LanguageEN
Citations received9
References cited27

Purpose of the study: This paper aims to ascertain the nexus between the digital divide and social exclusion (inequalities) - directly and indirectly, as digital technology enables people to socialise, communicate, work, study, and conduct business. Methodology: To do this, the literature review is employed as a methodology. Specifically, the narrative or semi-systematic literature review was conducted on all sources germane to the topic under investigation. Main findings: The paper has found that the digital divide has adverse effects on the employment, education, health, social services, and socio-economic development of digitally excluded people. In addition, it has emerged that the digital divide exacerbates social exclusion. Applications of this study: To this end, Social Workers and associated professionals are empowered with knowledge about the role of the digital divide in social exclusion, thus they are expected to play active assume advocacy roles as far as Information Communication Policies are concerned. Novelty/Originality of this study: Digitalisation has embedded factors inducing poverty, inequity, and discrimination unintentionally; thereby this paper replenishes literature in Social Science to enable Social Scientists to utilise relevant information –in their research, intervention, and commentary

Digital divide · Economic growth · Economics · Inequality · Information and Communications Technology · Narrative · Novelty · Originality · Political science · Poverty · Public relations · Qualitative research · Social exclusion · Social inequality · Social science · Sociology · Computer Science · COVID-19 Pandemic Impacts · Education, Sociology, Communication Studies · Psychology · Smart Cities and Technologies · Social Psychology

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    Open Access•Cornelius Ewuoso•Cogent Social Sciences•2025

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    Open Access•Eugenia Zivanai, Sibusisiwe Dube et al.•Cogent Social Sciences•2026

  • The Impact of the Digital Economy on Urban Population Crime Rates

    Open Access•Jing Huang, Jingyi Huang et al.•SAGE Open•2025

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    Kyongjae Lee, Seok In Nam•Educational Gerontology•2025

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    Sinem Cavlak, Cemre Bolgün et al.•Journal of Social Work Practice•2026

  • Improving gerontological social work students’ digital competence

    Open Access•Yaru Li, Honglin Chen et al.•Social Work Education•2026

  • The growing digital divide in education among primary and secondary children during the Covid-19 pandemic

    A Cheshmehzangi, Tong Zou et al.•Journal of Human Behavior in the…•2023

  • Migrant children's digital divide in online learning during the Covid-19 pandemic

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    Open Access•Richard J Torraco•Human Resource Development Review•2005

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  • Rameses publication standards

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  • The integrative review

    Open Access•Robin Whittemore, Kathleen A Knafl et al.•Journal of Advanced Nursing•2005

  • Literature review as a research methodology

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  • Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review

    Open Access•David Tranfield, David Denyer et al.•British Journal of Management•2003

  • Writing Narrative Literature Reviews

    Open Access•Roy F Baumeister, Mark R Leary•Review of General Psychology•1997

  • Digital divide and social inclusion

    Yu Cheung Wong, Chi Kwong Law et al.•Journal of Asian Public Policy•2010

  • Job search on the internet and its outcome

    Open Access•Farrukh Suvankulov, Chi Keung Marco Lau et al.•Internet Research•2012

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Citations per year3
Citation span2023 - 2026 (4)
Highly citedNo

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Open DOIOpen Access
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