Interactive communication competence and lecturer readiness for facilitating Moocs

A mixed-methods study

Bibliographic Data

ID22165192
AuthorsSri Sediyaningsih (Indonesia Open University), Uwes Anis Chaeruman (0000-0002-2576-5777, State University of Jakarta), Kasiyah Junus (0000-0001-6391-7439, University of Indonesia), Dina Fitria Murad (Binus University), Luluk Asmawati (0000-0002-8023-6130, Sultan Ageng Tirtayasa University)
Year2026
Volume11
Publication date2026-05-13
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Education (JOURNAL)
Journal identifiersISSN: 2504-284X • E-ISSN: 2504-284X
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/feduc.2026.1777139
OpenAlexW7161061756
LanguageEN
References cited57

Introduction Massive Open Online Courses have expanded access to higher education, yet persistent challenges related to learner engagement and interaction continue to limit their educational effectiveness. This study investigates lecturer readiness to facilitate Massive Open Online Courses by conceptualizing readiness as a form of interactive communication competence. Method Adopting a convergent parallel mixed-methods design, the study draws on survey data and open-ended responses from 124 university lecturers in Indonesia. Results The quantitative results indicate that lecturer readiness comprises multiple interrelated dimensions, with pedagogical, social, and communication-related competencies emerging as more salient than technical competence alone. Cluster analysis further reveals distinct readiness profiles, demonstrating substantial variation in lecturers’ capacity to facilitate interaction at scale, while experience-based analyses show that prior engagement with Massive Open Online Courses is associated with higher pedagogical and social readiness. Qualitative findings complement these patterns by showing that lecturers perceive online collaborative learning as beneficial for learning quality and flexibility, alongside constraints related to participation, facilitation workload, and institutional support. Discussion Overall, the findings suggest that effective facilitation in Massive Open Online Courses is fundamentally communication-centered, underscoring the importance of interactive communication competence in shaping lecturer readiness for large-scale online learning

Computer-mediated communication · Facilitation · Information and Communications Technology · Interactive Learning · Online discussion · Online learning · Qualitative research · Salient · E-Learning and COVID-19 · Online and Blended Learning · Online Learning and Analytics

Tools

Open DOIOpen Access