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Job quality in the Saudi Arabian banking sector

Implications for employee performance and organizational outcomes

Bibliographic Data

ID22189850
AuthorsHamood M Alenezi (0000-0003-3573-7777, Northern Border University, corresponding author)
Year2024
Volume8
Issue4
Pages3210
Publication date2024-04-11
Open AccessYes
TypeARTICLE
VenueJournal of Infrastructure Policy and Development (JOURNAL)
Journal identifiersISSN: 2572-7923 • E-ISSN: 2572-7931
PublisherEnPress Publisher (PUBLISHER)
DOI10.24294/jipd.v8i4.3210
OpenAlexW4394720103
LanguageEN
Citations received3
References cited6

Within the Saudi Arabian banking sector, the quality of work life emerges as a crucial determinant shaping employee performance. This research delves into the nuanced impacts of diverse job quality facets on employee efficacy within this domain. Employing a stratified random sampling methodology, 500 institutions were selected, yielding a 49.6% response rate, or 248 completed surveys, with the active engagement of senior management. Utilizing a quantitative paradigm, the study harnessed descriptive statistics and structural equation modeling (SEM) to elucidate the interplay between job quality dimensions and performance outcomes. The analysis revealed that elements like compensation structures, work-life equilibrium, and growth opportunities substantially influenced employee productivity. In contrast, most job quality facets garnered positive evaluations, and aspects related to wage and compensation exhibited room for enhancement. The research accentuates the imperative of elevating job quality benchmarks within the banking sector to augment employee contentment and performance metrics. This study’s insights advocate for stakeholders and policymakers to champion job quality as a pivotal driver for optimizing organizational effectiveness

Business · Business administration · Economics · Employee engagement · Employee research · Management · Islamic Finance and Banking Studies · Organizational and Employee Performance · Socioeconomic Development in MENA

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Citations per year1.5
Citation span2024 - 2025 (2)
Highly citedNo

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Open DOIOpen Access
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