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Optimization of ride-sharing services

An investigation of the ride-hailing service providers

Bibliographic Data

ID22189910
AuthorsMd Al Amin (0000-0002-1712-3037, Jagannath University), lmranul Hoque (Jagannath University), Md Mahathy Hasan Jewel (Jagannath University), Mohammad Bin Amin (0000-0002-9184-4828, University of Debrecen), Esayas Degago (University of Debrecen), Edina Molnár (0000-0002-8074-0724, University of Debrecen)
Year2024
Volume8
Issue12
Pages7920
Publication date2024-10-30
Open AccessYes
TypeARTICLE
VenueJournal of Infrastructure Policy and Development (JOURNAL)
Journal identifiersISSN: 2572-7923 • E-ISSN: 2572-7931
PublisherEnPress Publisher (PUBLISHER)
DOI10.24294/jipd.v8i12.7920
OpenAlexW4403854910
LanguageEN
Citations received1

This study investigates the optimization of ride-sharing services (RSS) on the ride-hailing service (RHS) providers in Bangladesh. This study employed an explanatory sequential mixed method research design- a qualitative study followed by a quantitative one. Qualitative data were collected through focus group discussions and in-depth interviews with twenty (20) riders and drivers in Bangladesh, and quantitative data were collected from 300 respondents consisting of riders and drivers using a convenience sampling technique. Factor analysis and hierarchical cluster analysis were applied to the data analysis. The qualitative analysis reveals several significant factors associated with RSS and RHS, including cost efficiency, fare, fuel consumption, traffic congestion, carbon emissions, environmental pollution, employment opportunities, business growth, and security. The quantitative results indicate that using RSS is associated with more significant benefits than RHS in various aspects, including cost efficiency, fare, fuel consumption, traffic congestion, carbon emissions, environmental pollution, employment opportunities, and expansion of the automobile industry. The findings may assist policymakers in understanding how RSS can yield more incredible economic, environmental, and social benefits than RHS by analyzing fare sharing among passengers, carbon emissions, fuel consumption, and the expansion of the vehicle markets etc. Therefore, the government can formulate distinct policies for RSS holders due to their contributions to economic, social, and environmental concerns. While RHS services are available in many cities in Bangladesh, this study considered only Dhaka and Sylhet cities. Thus, future studies can consider more respondents from other cities for a holistic understanding

Advertising · Business · Internet privacy · Service provider · Telecommunications · Computer Science · Sharing Economy and Platforms · Transportation and Mobility Innovations · Urban Transport and Accessibility · Marketing

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    Open Access•Atikur Rahaman, Mohammad Bin Amin et al.•Journal of Infrastructure Policy…•2025

Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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Open DOIOpen Access
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