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The Importance and Functional Significance of Affective Cues in Consumer Choice

Bibliographic Data

ID2219663
AuthorsPeter R Darke (0000-0002-8331-8801), Amitava Chattopadhyay (0000-0001-5150-4995), Laurence Ashworth (0000-0002-7175-4446)
Year2006
Volume33
Issue3
Pages322-328
Publication date2006-12-01
Open AccessNo
TypeARTICLE
VenueJournal of Consumer Research (JOURNAL)
Journal identifiersISSN: 0093-5301 • E-ISSN: 1537-5277
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/508437
OpenAlexW2133640890
LanguageEN
Citations received9
References cited23

Existing evidence for affect's influence on information processing and choice under high elaboration is mixed. In addition, affective choice is often viewed as erroneous in that it is assumed to lead to regret. We show that affect has a reliable impact on choice under high elaboration, which occurs through a combination of heuristic and systematic processing. Furthermore, consumers were able to correct for the impact irrelevant affect had on systematic processing but not for its impact on less conscious heuristic processing. Finally, affective purchases led to greater long-term satisfaction for important purchases, suggesting that affective choice can be functional

Affect (linguistics) · Business · Cognitive psychology · Consumer choice · Elaboration · Heuristic · Machine learning · Regret · Artificial Intelligence · Communication · Computer Science · Consumer Behavior in Brand Consumption and Identification · Decision-Making and Behavioral Economics · Marketing · Psychology · Psychology of Social Influence · Social Psychology

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Citations per year0.47
Citation span2007 - 2026 (20)
Highly citedNo

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