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Rhetoric in times of crises

How financial institutions try to restore confidence

Bibliographic Data

ID22342011
AuthorsStefanie Molthagen-Schnöring (HTW Berlin - University of Applied Sciences, corresponding author)
Year2013
Volume3
Issue3
Pages371-387
Publication date2013-12-06
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueLanguage and Dialogue (JOURNAL)
Journal identifiersISSN: 2210-4119 • E-ISSN: 2210-4127
PublisherJohn Benjamins Publishing Company (PUBLISHER • NL)
DOI10.1075/ld.3.3.02mol
OpenAlexW1992111160
LanguageEN
Citations received1

In the current climate of financial crisis many people do not trust banks anymore. In reaction to this financial institutions change marketing techniques and try to convince their shareholders that their money is well invested. This article examines an advertising spot by the Commerzbank and the editorial by the CEO of the Commerzbank in the annual report 2012. The main focus of the analysis lies on the communicative strategies used to build or rebuild trust. Therefore, the model of the Dialogic Action Game as developed by Weigand is used as a theoretical foundation as it allows a comprehensive view on communication embedded in its cultural environment

Business · Corporate governance · Dialogic · Economics · Financial crisis · Political science · Public relations · Rhetoric · Shareholder · Sociology · Law · Linguistic Education and Pedagogy · Linguistic research and analysis · Finance · Marketing

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    Juliane A Lischka•International Journal of…•2019

Unique citing works1
Citations per year0.14
Citation span2019 - 2019 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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