The paradox of co-production
How austerity and structural scarcity reshape street-level discretion and public value in Scotland’s disability support system
Dados Bibliográficos
| ID | 22423829 |
|---|---|
| Autores | Seemab Farooqi (0000-0002-2922-5073, University of Dundee), Vicky Lambert (0000-0002-1040-9948, University of Dundee) |
| Ano | 2026 |
| Páginas | 1-35 |
| Data de publicação | 2026-07-15 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Public Management Review (JOURNAL) |
| Identificadores do periódico | ISSN: 1471-9037 • E-ISSN: 1471-9045 |
| Editora | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/14719037.2026.2702504 |
| OpenAlex | W7168660671 |
| Idioma | EN |
| Referências citadas | 70 |
Co-production promises empowerment , yet masks austerity's realities. Drawing on qualitative data from across Scotland's disability support services, we apply the Gioia methodology to model links between street-level discretion, public value co-contamination, and citizen adaptation. A ‘public service gap’ forces State Street Level Bureaucrats (SLBs) to ration support, locking vulnerable citizens and third-sector SLBs into forced substitution to compensate for institutional retreat. We conceptualize this as peripheral co-production:necessity-driven participation sustaining service continuity while masking systemic fragility. Extending Street-Level Bureaucracy and Public Value theories, we reframe co-production as a technical compulsion where unpaid, adaptive labour systematically co-contaminates public value.
Austerity · Discretion · Public policy · Public sector · Public value · Scarcity · Disability Rights and Representation · Down syndrome and intellectual disability research · Healthcare innovation and challenges
Governing the Commons
A Public Service Gap
Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
The Dark Side of Co-Creation and Co-Production
The Multiple Facets of Co-Production
Collective Action and the Sustainability of Co-Production
Prevention at the Front Line
From public service-dominant logic to public service logic
Street-Level Bureaucracy and E-Government
Not always co‐creation
Creating the Public In Order To Create Public Value?
Co-production, the third sector and the delivery of public services
Co-Production and the Co-Creation of Value in Public Services
Co-Production, Interdependence and Publicness
Strategies for Theorizing from Process Data
Seeking Qualitative Rigor in Inductive Research
Continuing the development of the public service logic
Exploring the roles of non-profit organizations in co-production
Antecedents of emergency services’ Street Level Bureaucrats’ (SLBs) delivery of public value
Institutional environment and passive co-production
Enabling street-level work
Conditions for involving vulnerable citizens in co-production
Unveiling how power manifests in street-level interactions
Playing defence
Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production
Expectations versus reality
The politics of insufficiency
Mainstreaming Co-production
Street-Level bureaucracy in public administration
Personal and Political
Street-level bureaucrats’ cognitive coping during public service delivery
Sampling in Interview-Based Qualitative Research
Towards a Paradigm of Democratic Participation
Complexities of discretion in social services in the third sector
Revisiting coping mechanisms on the street-level
Coping During Public Service Delivery
The Political Economy of Public Values
Street‐level Bureaucracy’ Revisited
Work, welfare, and wellbeing
Public‐Value Failure
From Street‐Level to System‐Level Bureaucracies
Challenging the necessity of New Public Governance
Are Street‐level Bureaucrats Compelled or Enticed to Cope
The ‘Iron Cage’ Strengthened? Discretion and Digital Discipline
Beyond co‐production
Transferring emotional capital as coerced discretion
Co‐producing accountability? Drawing conclusions from non‐profit child care services in Manitoba
Naturalistic inquiry
Leveraging normative power in co‐production to redress power imbalances
Distinguishing Different Types of Coproduction
Public Value Governance
Social Equities and Inequities in Practice
Consumers as Coproducers of Public Services
Mind the Gap
Administrative Burden
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
State Agent or Citizen Agent
Policy Work
Contextualising co-production and complex needs
Reflexive Inquiry in Organizational Research
Crossing the great divide
Street-Level Bureaucracy and Public Accountability
Qualitative Quality
| Velocidade de citação | historical |
|---|---|
| Altamente citado | Não |