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Towards patient-centered healthcare

A scoping review of soft skills training in medical schools

Bibliographic Data

ID22424644
AuthorsDaniela Mariana Zagalo (Universidade Nova de Lisboa), Cristiana Palmieri (The University of Sydney), Noelle Resende (0000-0002-7039-8822, D’Or Institute for Research and Education), Teresa Costa (0000-0002-0823-2936, Universidade Nova de Lisboa), Rute Dinis de Sousa (0000-0001-9713-0204, Instituto de Investigação Científica Tropical), Helena Canhão (0000-0003-1894-4870, Instituto de Investigação Científica Tropical), Fernando A Bozza (0000-0003-4878-0256, D’Or Institute for Research and Education)
Year2026
Publication date2026-06-17
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBMC Medical Education (JOURNAL)
Journal identifiersISSN: 1472-6920 • E-ISSN: 1472-6920
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1186/s12909-026-09059-0
PMID42310635
OpenAlexW7164991451
LanguageEN

In response to the dynamic evolution of the medical profession, driven by digital transformation, demographic shifts, and global health challenges, medical schools are emphasizing the importance of soft skills alongside technical and digital expertise. This scoping review aimed to identify key concepts and core characteristics related to soft skills in medical literature. Following a comprehensive search across PubMed, Scopus, and Web of Science, supplemented by a manual search and conducted in accordance with PRISMA-ScR guidelines, 218 articles were identified. After screening and full-text evaluation, 83 studies met the inclusion criteria. The analysis of the literature revealed three recurring thematic axes: (1) the global trend of incorporating soft skills into medical education; (2) the adoption of innovative andragogical strategies to foster the development of these competencies; and (3) the persistent obstacles and limitations that hinder the effective implementation of soft skills training in medical curricula. The review identified critical research gaps and priority areas to strengthen the integration of soft skills-related competencies in medical curricula. These findings highlight the need for targeted strategies to develop compassionate, culturally responsive physicians capable of delivering high-quality, patient-centered care. By synthesizing current evidence and mapping key themes and limitations, this review provides a foundation for future educational interventions and policy development in soft skills training.

Core competency · Health technology · Psychological intervention · Soft skills · Thematic analysis · Innovations in Medical Education · Medical Education and Admissions · Simulation-Based Education in Healthcare

Citation velocityhistorical
Highly citedNo

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