An Evaluation of the Use of Automated Chatbots Within One Psychological Therapy and Counselling Service
Bibliographic Data
| ID | 22425381 |
|---|---|
| Authors | Gabriella Mutale (0000-0002-7743-2675, Department of Social Work, Care and Community Nottingham Trent University Nottingham UK, corresponding author), Maria Karanika-Murray (0000-0002-4141-3747, University of Leicester), Maria Karanika‐murray (School of Business University of Leicester Leicester UK), Di Bailey (0000-0002-2118-3868, School of Social Sciences Nottingham Trent University Nottingham UK), Steven Brown (0000-0002-2457-7942, Nottingham Business School Nottingham Trent University Nottingham UK), Steven C Brown (0000-0002-6289-4981, Nottingham Trent University), Dean Repper (0009-0006-1501-0414, Trent PTS Derby UK), Tim Anstiss (Virtual Health Labs UK) |
| Year | 2026 |
| Volume | 26 |
| Issue | 1 |
| Publication date | 2026-03-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Counselling and Psychotherapy Research (JOURNAL) |
| Journal identifiers | ISSN: 1473-3145 • E-ISSN: 1746-1405 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/capr.70085 |
| OpenAlex | W7125805788 |
| Language | EN |
| References cited | 27 |
Anxiety · Attendance · Chatbot · Coaching · Patient satisfaction · Psychological therapy · Qualitative property · Digital Mental Health Interventions · Mental Health Treatment and Access · Psychiatric care and mental health services
Chatbots and Conversational Agents in Mental Health
Conversational agents in healthcare
Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot)
Acceptability of artificial intelligence (AI)-led chatbot services in healthcare
A Brief Measure for Assessing Generalized Anxiety Disorder
It’s only a computer
| Highly cited | No |
|---|