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Reconceptualizing presence as an interactional practice in video-mediated professional encounters

Bibliographic Data

ID22428302
AuthorsMie Femø Nielsen (0000-0003-2418-1590, University of Copenhagen, corresponding author), B L Due (0000-0003-3670-9102, University of Copenhagen), Bergur Rønne Moberg (0000-0002-1654-880X, University of Copenhagen), Jeanette Landgrebe (0000-0001-7212-1125, Aarhus University), Thomas Lehman Waaben Toft (University of Copenhagen), Ann Merrit Rikke Nielsen (0000-0002-7442-2922, University of Copenhagen)
Year2026
Publication date2026-07-12
Open AccessYes
TypeARTICLE
VenueDiscourse & Communication (JOURNAL)
Journal identifiersISSN: 1750-4813 • E-ISSN: 1750-4821
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/17504813261460144
OpenAlexW7164927266
LanguageEN
References cited40

This paper revisits the concept of presence in video-mediated professional interaction. Rather than treating presence as a cognitive state or technological effect, we conceptualize it as a situated, multimodal, and interactionally accomplished phenomenon. Drawing on ethnomethodological conversation analysis (EMCA), we analyze video-recorded interactions across institutional settings in healthcare, social work, and international business. Through abductive analysis of participants’ practices, we identify four interdependent dimensions of presence: infrastructural-spatial (material calibration and responsiveness across ecologies), embodied-visual (managing visibility and perceptual access), relational (interpersonal attunement and other-involvement), and sequential (timely and fitted contributions to interactional progression). These dimensions emerge from systematic analysis of participants’ practices for managing turn-taking and embodied conduct within fractured ecologies. The paper offers a grounded framework for understanding presence as practical interactional work, with implications for both mediated and face-to-face professional encounters.

Cognition · Conversation · Conversation analysis · Embodied cognition · Interdependence · Perception · Social practice · Visibility · Emotional Labor in Professions · Innovative Education and Learning Practices · Language, Discourse, Communication Strategies

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Highly citedNo

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