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Contract care in dentistry

Sense-Making of the Concept and in Practice When Multiple Institutional Logics Are at Play

Bibliographic Data

ID2249245
AuthorsYlva Ulfsdotter Eriksson (0000-0002-8638-5735, Department of Sociology and Work Science University of Gothenburg Sweden, corresponding author), Karin Berg (0000-0003-2914-7500, Department of Sociology and Work Science University of Gothenburg Sweden), Ulla Wide Boman (Institute of Odontology The Sahlgrenska Academy University of Gothenburg Sweden), Magnus Hakeberg (0000-0002-6619-7534, Institute of Odontology The Sahlgrenska Academy University of Gothenburg Sweden)
Year2017
Volume39
Issue7
Pages1035-1049
Publication date2017-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology of Health & Illness (JOURNAL)
Journal identifiersISSN: 0141-9889 • E-ISSN: 1467-9566
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-9566.12543
PMID28332206
OpenAlexW2597906791
LanguageEN
Citations received2
References cited20

In 2009 contract dental care was introduced into Sweden's Public Dental Service under a programme called Dental Care for Health (DCH). Previous research has revealed a possible dilemma whereby dental care professionals had the role of insurance agent foisted upon them, as they were assigned the task of 'selling contracts'. Using qualitative interviews, this study explores how these professionals make sense of contract dental care today. Drawing on the concepts of occupational and organisational professionalism, in combination with the institutional logics perspective, we discern that dental care professionals are entangled in multiple rationalities when reasoning about and dealing withDCH. A professional logic comes into play over health issues and preventive care, while market and corporate logics are present in relation to selling contracts and taking responsibility for the financial aspects ofDCH, all of which creates tensions in these professionals. Overall, dental care professionals in the welfare sector respond both to an organisational and an occupational professionalism

Business · Epistemology · Sense (electronics · Sociology · Dentistry · Engineering · Management and Organizational Studies · Medical Malpractice and Liability Issues · Medicine · Pharmaceutical industry and healthcare · Philosophy · Psychology

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Unique citing works2
Citations per year0,5
Citation span2022 - 2022 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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