Conversational dynamics of joint attention and shared emotion predict outcomes in interpersonal influence situations

An interaction ritual perspective

Bibliographic Data

ID22693162
AuthorsWang Liao (0000-0001-6192-0837, University of California, Davis, corresponding author), Yoo Jung Oh (0000-0002-7829-8535, University of California, Davis), Jingwen Zhang (0000-0002-1420-7569, University of California, Davis), Bo Feng (0000-0002-7045-6455, University of California, Davis)
Year2023
Volume73
Issue4
Pages342-355
Publication date2023-07-27
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Communication (JOURNAL)
Journal identifiersISSN: 0021-9916 • E-ISSN: 1460-2466
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/joc/jqad003
OpenAlexW4320492677
LanguageEN
Citations received4
References cited59

This article addresses conversational dynamics in interpersonal influence situations. Drawing on interaction ritual theories and the research of interaction processes and patterns, we argue that sequential transition patterns of task and social–emotional acts can capture essences of conversational interaction ritual.A successful ritual then generates emergent solidarity and induces desired outcomes of interpersonal influence. In two experimental situations of online text chats between strangers (advice-giving, Nconversation = 336 with a student sample and compliance-gaining, Nconversation = 737 with a MTurk sample), we found certain transition patterns consistently predicted influence outcomes and interpersonal perceptions. Aligning with our theoretical expectations, these transitions indicate the moment-to-moment emergence of joint attention and shared emotion, which are essential ingredients of a successful interaction ritual.

Cognitive psychology · Dynamics (music) · Interpersonal communication · Interpersonal interaction · Interpersonal relationship · Perception · Perspective (graphical) · Sample (material) · Social relation · Solidarity · Transition (genetics) · Computer Science · Language, Discourse, Communication Strategies · Psychology · Psychology of Social Influence · Social and Intergroup Psychology · Social Psychology

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