The Local and Variegated Nature of Learning in Organizations
A Group-Level Perspective
Bibliographic Data
| ID | 23318552 |
|---|---|
| Authors | Amy C Edmondson (0000-0003-4409-913X, Harvard University, corresponding author) |
| Year | 2002 |
| Volume | 13 |
| Issue | 2 |
| Pages | 128-146 |
| Publication date | 2002-04-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Organization Science (JOURNAL) |
| Journal identifiers | ISSN: 1047-7039 • E-ISSN: 1526-5455 |
| Publisher | Institute for Operations Research and the Management Sciences (INFORMS) (PUBLISHER) |
| DOI | 10.1287/orsc.13.2.128.530 |
| OpenAlex | W2136133021 |
| Language | EN |
| Citations received | 84 |
| References cited | 40 |
This paper considers the role of team learning in organizational learning. I propose that a group-level perspective provides new insight into how organizational learning is impeded, hindering effective change in response to external pressures. In contrast to previous theoretical perspectives, I suggest that organizational learning is local, interpersonal, and variegated. I present data from an exploratory study of learning processes in 12 organizational teams engaged in activities ranging from strategic planning to hands-on manufacturing of products. These qualitative data are used to investigate two components of the collective learning process—reflection to gain insight and action to produce change—and to explore how teams allow an organization to engage in both radical and incremental learning, as needed in a changing and competitive environment. I find that team members' perceptions of power and interpersonal risk affect the quality of team reflection, which has implications for their team's and their organization's ability to change.
Action learning · Cooperative learning · Interpersonal communication · Knowledge management · Mathematics education · Open learning · Organizational learning · Perception · Perspective (graphical) · Team learning · Complex Systems and Decision Making · Computer Science · Innovation and Knowledge Management · Management and Organizational Studies · Psychology · Social Psychology
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| Unique citing works | 84 |
|---|---|
| Citations per year | 3,65 |
| Citation span | 2003 - 2026 (24) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 82 |