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High‐quality relationships, psychological safety, and learning from failures in work organizations

Bibliographic Data

ID12167239
AuthorsAbraham Carmeli (0000-0002-1968-8998, Bar-Ilan University, corresponding author), Jody Hoffer Gittell (0000-0003-2334-0246)
Year2008
Volume30
Issue6
Pages709-729
Publication date2008-11-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Organizational Behavior (JOURNAL)
Journal identifiersISSN: 0894-3796 • E-ISSN: 1099-1379
PublisherWiley (PUBLISHER • GB)
DOI10.1002/job.565
OpenAlexW2113397666
LanguageEN
Citations received87
References cited60

How can organizations support employees to engage in learning from failures? In this paper, we draw on the concept of high‐quality relationships to explore the relational underpinnings of learning from failures in organizations. We focus on relational coordination as a specific manifestation of high‐quality relationships and examine how the relational dimensions of relational coordination—shared goals, shared knowledge, and mutual respect—foster psychological safety and thus enable organizational members to engage in learning from failures. The results of two separate studies support our mediation model where psychological safety mediates the link between high‐quality relationships and learning from failures in organizations. Copyright © 2008 John Wiley & Sons, Ltd

Epistemology · Knowledge management · Mediation · Organizational learning · Psychological safety · Quality (philosophy · Sociology · Computer Science · Innovation and Knowledge Management · Job Satisfaction and Organizational Behavior · Management and Organizational Studies · Psychology · Social Psychology

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Citations per year5,12
Citation span2009 - 2026 (18)
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