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Exploring the critical challenges and factors influencing the E-learning system usage during Covid-19 pandemic

Datos Bibliográficos

ID23322101
AutoresMohammed Amin Almaiah (0000-0002-0246-4365, King Faisal University, autor de correspondencia), Ahmad Al-Khasawneh (0000-0002-9786-1653, University of Jordan), Ahmad Althunibat (0000-0002-7330-6188, Al-Zaytoonah University of Jordan)
Año2020
Volumen25
Número6
Páginas5261-5280
Fecha de publicación2020-11-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaEducation and Information Technologies (JOURNAL)
Identificadores de la revistaISSN: 1360-2357 • E-ISSN: 1573-7608
EditorialSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s10639-020-10219-y
PMID32837229
OpenAlexW3028076230
IdiomaEN
Citas recibidas104
Referencias citadas44

The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.

Blackboard (design pattern) · Blended Learning · Coronavirus disease 2019 (COVID-19) · Critical success factor · E learning · Educational technology · Knowledge management · Mathematics education · Pandemic · Qualitative research · Sociology · Thematic analysis · Computer Science · Medicine · Organizational and Employee Performance · Psychology

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Intervalo de citas2020 - 2026 (7)
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