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The Impact of Computer Self-Efficacy and Technology Dependence on Computer-Related Technostress

A Social Cognitive Theory Perspective

Datos Bibliográficos

ID23344094
AutoresQin Shu (0000-0003-2047-4417, Xi'an Jiaotong University), Qiang Tu (0000-0002-8602-3347, Rochester Institute of Technology, autor de correspondencia), Kanliang Wang (0000-0002-9365-7049, Renmin University of China)
Año2011
Volumen27
Número10
Páginas923-939
Fecha de publicación2011-10-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaInternational Journal of Human–Computer Interaction (JOURNAL)
Identificadores de la revistaISSN: 1044-7318 • E-ISSN: 1532-7590
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/10447318.2011.555313
OpenAlexW1540017558
IdiomaEN
Citas recibidas64
Referencias citadas33

Professionals and end users of computers often experience being constantly surrounded by modern technology. One side effect of modern technology is termed technostress, which refers to the “negative impact on attitudes, thoughts, behaviors, or body physiology that is caused either directly or indirectly by technology” (Well and Rosen, 1997). Based on social cognitive theory, this study developed a conceptual model in which computer-related technostress was studied as consequences of computer self-efficacy and technology dependence. Results show that (a) employees with higher level of computer self-efficacy have lower level of computer-related technostress, (b) employees with higher level of technology dependence have higher level of computer-related technostress, and (c) employees under different individual situations may perceive different levels of technostress. Contributions of this research and implications for theory and managerial practice are also discussed.

Cognition · Computer technology · Computer-mediated communication · Information technology · Knowledge management · Multimedia · Perspective (graphical) · Self-efficacy · Social cognitive theory · Technostress · The Internet · Artificial Intelligence · Computer Science · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Technostress in Professional Settings

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Obras citantes distintas64
Citas por año4,92
Intervalo de citas2013 - 2026 (14)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 64
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