Do Not Stand Corrected

Transparency and Users’ Attitudes to Inaccurate News and Corrections in Online Journalism

Bibliographic Data

ID23344167
AuthorsMichael Karlsson (0000-0003-4286-7764, Karlstad University, Värmland, Sweden), Christer Clerwall (Karlstad University, Värmland, Sweden), Lars Nord (0000-0002-1363-7778, Mid Sweden University, Sundsvall, Sweden)
Year2017
Volume94
Issue1
Pages148-167
Publication date2017-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournalism & Mass Communication Quarterly (JOURNAL)
Journal identifiersISSN: 1077-6990 • E-ISSN: 2161-430X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1077699016654680
LanguageEN
Citations received53
References cited52

The accelerating news cycle means there is a risk that errors become more common, but digital media also allow for correcting errors continuously and being transparent about this. In this study, we investigate Swedish citizens’ attitudes toward errors and corrections. The results demonstrate that citizens have strong expectations that news media publish correct information and they have little tolerance for errors. People’s background and media use do not affect attitudes toward errors and corrections to any large extent, but media trust explains a small fraction of the results—It is only those who already trust the media that appreciate corrections.

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