Why do people use food delivery apps (FDA)? A uses and gratification theory perspective
Bibliographic Data
| ID | 23360286 |
|---|---|
| Authors | Arghya Ray (0000-0001-5836-0621, Indian Institute of Management Ranchi), Amandeep Dhir (0000-0002-6006-6058, North-West University, corresponding author), Pradip Kumar Bala (0000-0002-9028-4902, Indian Institute of Management Ranchi), Puneet Kaur (0000-0002-8309-8888, North-West University) |
| Year | 2019 |
| Volume | 51 |
| Pages | 221-230 |
| Publication date | 2019-11-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Retailing and Consumer Services (JOURNAL) |
| Journal identifiers | ISSN: 0969-6989 • E-ISSN: 1873-1384 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.jretconser.2019.05.025 |
| OpenAlex | W2956074555 |
| Language | EN |
| Citations received | 80 |
| References cited | 54 |
Advertising · Business · Gratification · Listing (finance) · Perspective (graphical) · Quality (philosophy) · Usability · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Marketing · Psychology · Social Psychology · Technology Adoption and User Behaviour
A Study of University Students’ Communication Behavior in Social Media from Theory of Uses and Gratification
The Relationship Between Convenience Motivation, Attitude, and Behavioral Intention of Food Delivery Applications’ Users
Mobile services use and citizen satisfaction in government
Food delivery apps (FDAs) in Asia
Online food delivery services and behavioural intention – a test of an integrated TAM and TPB framework
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
Impacts of online food purchasing on urban household dietary quality and its impeding factors
Beyond Transactions
Content and Process as Motivational Factors in Digital Out‐of‐Home Media
Uncovering the Heterogeneity in Fitness App Use
Exploring Factors Influencing Farmers’ Continuance Intention to Crop Residue Retention
Will Macau’s Restaurants Survive or Thrive after Entering the O2O Food Delivery Platform in the Covid-19 Pandemic
Beyond the rides – a Uses and Gratifications perspective on memorable theme park experiences
Consumer perceptions about food retail and services during the first wave of Covid-19 in Canada
Influence of social media on young adults’ food consumption behavior
Bridging the gap
Why Do Tourists Wear Hanfu to Travel? Exploring the Antecedents of Tourists’ Behavioral Intention
Reclaiming the Airwaves
Generative AI chatbots in higher education
Understanding motivational drivers in online paid knowledge consumption
Application of internal environmental locus of control to the context of eco-friendly drone food delivery services
How to make users fall in love with a mobile application
AI-powered learning application use and gratification
The effects of non-fungible token platform affordances on customer loyalty
‘What lies behind the filter?’ Uncovering the motivations for using augmented reality (AR) face filters on social media and their effect on well-being
Assessing the relationship between gamified advertising and in-app purchases
The motivations of leaders to lead Facebook online groups
Meal delivery and the local restaurant industry
I love you, but you let me down! How hate and retaliation damage customer-brand relationship
How a mobile app can become a catalyst for sustainable social business
Mapping social media engagement in the food supply chain
Monitoring delivery time using a multiaspect distribution-free method
Key factors driving reuse intention on online food delivery platforms during the Covid-19 pandemic
Adoption of mobile food ordering apps for O2O food delivery services during the Covid-19 outbreak
Design matters, and so does the consumption value in consumers’ intention to reuse food delivery apps
Examining user acceptance of a food delivery app for Indian railway passengers
Understanding drivers of food waste reduction behavior in online food ordering
Determinants of customers' intention to use online food delivery application through smartphone in Malaysia
Application of the technology acceptance model to food delivery apps
Unveiling consumers’ nonlinear evaluation of service performances in online food delivery
A model of online food delivery service quality, customer satisfaction and customer loyalty
Factors influencing customers' continuance usage intention of food delivery apps during Covid-19 quarantine in Mexico
Do food delivery apps influence food waste generation? A stimulus-organism-behavior-consequence (Sobc) exploration
Factors influencing consumers' continued use of food delivery apps in the post-pandemic era
Food choice in the e-commerce era
Food delivery, ghost kitchens and virtual restaurants
Does customer experience and digital competency matter for online brand advocacy under the lens of mediation? An extension of TAM
The influence of aesthetics and emotions on reuse intention and compulsive behaviour in food delivery usage
Why customers have the intention to reuse food delivery apps
Online food delivery habits and its environmental impact during the Covid-19 pandemic
Behavioral intention to order food and beverage items using e-commerce during Covid-19
The dark side of convenience
Consumer adoption of online-to-offline food delivery services in China and New Zealand
Importance–performance and potential gain of food delivery apps
Internal factors, external factors and behavioral intention toward food delivery apps (FDAs)
Online food delivery service strategies
How food delivery service can be sustainable
How do purchase preferences moderate the impact of time and price sensitivity on the purchase intention of customers on online-to-offline (O2O) delivery platforms
Do digital payments enhance online food ordering? A study of zoomers and millennials in an emerging economy
Shopping experience and consumer loyalty towards organic food stores
From ‘ease of use’ to ‘emotional attachment’
Filling the void digitally
The Power of Sewing
Self-Protective Dining Behavior
The magic is in the mix
Spatial models for online retail churn
The food delivery apps
Towards the Development of More Sustainable Services
How do spatial factors affect On-Demand Food Delivery usage among urban residents? Evidence from Singapore
Digital Disclosure of Intimate Partner Violence on Social Media
Institutional trustworthiness on public attitudes toward facial recognition technology
Demystifying the nexus between social media usage and overtourism
Digital influencers in different cultural contexts
Methods for investigating online food environments with artificial intelligence
Impact of Online Crisis Response Strategies on Online Purchase Intention
The Moderating Role of Perceived Interactivity in the Relationship Between Online Customer Experience and Behavioral Intentions to Use Parenting Apps for Taiwanese Preschool Parents
Factors associated with ordering food via online meal ordering services
Everywhere You Look, You’ll Find Food ”
Tonight, I'm disordered eating
To share or not to share – The underlying motives of sharing fake news amidst the Covid-19 pandemic in Malaysia
Multivariate data analysis
The Discovery of Grounded Theory
Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention
Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services
What drives mobile commerce?
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
A Theoretical Extension of the Technology Acceptance Model
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
The Discovery of Grounded Theory
A Flash of Culinary Tourism
Measures of Perceived Interactivity
Uses and Grats 2.0
Uses and Gratifications of digital photo sharing on Facebook
Older Adolescents' Motivations for Social Network Site Use
Why do we tag photographs on Facebook? Proposing a new gratifications scale
Factors affecting purchase intention on mobile shopping web sites
Examining the impact mechanism of social psychological motivations on individuals’ continuance intention of Moocs
The Effects of Demographics, Technology Accessibility, and Unwillingness to Communicate in Predicting Internet Gratifications and Heavy Internet Use Among Adolescents
The relationship between social identity, descriptive social norms and eating intentions and behaviors
Uses and Gratifications Research
| Unique citing works | 80 |
|---|---|
| Citations per year | 13,33 |
| Citation span | 2020 - 2026 (7) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 75 |