Government reforms, performance management and the labour process
The case of officers in the UK probation service
Bibliographic Data
| ID | 2373655 |
|---|---|
| Authors | Jenny Gale (0000-0001-5677-8629, University of Staffordshire, corresponding author) |
| Year | 2012 |
| Volume | 26 |
| Issue | 5 |
| Pages | 822-838 |
| Publication date | 2012-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Work Employment and Society (JOURNAL) |
| Journal identifiers | ISSN: 0950-0170 • E-ISSN: 1469-8722 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0950017012451646 |
| OpenAlex | W2104134769 |
| Language | EN |
| Citations received | 16 |
| References cited | 30 |
Taking a labour process perspective, this article investigates the impact of government reforms and performance management on officers in the National Probation Service (England and Wales). Based on a case study involving two Probation Service Areas and interviews with national and local trade union officers, insights are gained into changes for probation work and the workforce that perform it. The findings illustrate how reforms of probation practice, implemented locally through performance management, have led to probation work becoming increasingly 'Taylorized' with implications for the division of labour based on labour substitution, deskilling and degradation. As the Probation Service was entering a new political era under the Conservative/Liberal Democrat coalition, these findings provide insights into its trajectory under previous governments. They also invoke questions regarding the implications of reforms for the Probation Service and public services generally
Business · Coalition government · Deskilling · Devolution (biology · Economic growth · Economics · Government (linguistics · Labour economics · National service · New public management · Political science · Politics · Public relations · Public sector · Public service · Service (business · Service delivery framework · Sociology · Trade union · Work (physics · Workforce · Employment and Welfare Studies · Engineering · Homelessness and Social Issues · Law · Political and Economic history of UK and US · Public Administration · Marketing
Multiplicity, discretion, and power
La rebelión de las bases frente a la estandarización del trabajo pedagógico. El caso de la movilización contra la Ley de Carrera Docente en Chile
Gender in a ‘caring’ profession
A professional register for probation practitioners in England and Wales
Professionalism, Payment by Results and the Probation Service
Impacts of Professionalization and Wellbeing Policies on Scottish Prison Workers
Delivering McJustice? The probation factory at the Magistrates’ court
Can models of organizational change help to understand ‘success’ and ‘failure’ in community sentences? Applying Kotter’s model of organizational change to an Integrated Offender Management case study
Napo, un cas exemplaire des difficultés rencontrées par les syndicats britanniques du secteur public
Legacies of Change
Heading for disaster
Good' Jobs and 'Bad' Jobs
When Welfare Professionals Encounter Restructuring and Privatization
The close supervision of further education lecturers
What Is Managerialism
For society, state and self
Labor and monopoly capital
The New Managerialism and Public Service Professions
The principles of scientific management
Labor and Monopoly Capital
Effective Probation Practice
Speaking up for Probation
Health care, education and the cost disease
Scientific Management, Bureau-Professionalism, New Managerialism
The Audit Commission
The consequences of assistant roles in the public services
The History of Probation
What Matters in Probation
Role redesign in the National Health Service
Seagull management and the control of nursing work
Professionalization and Work Intensification
Changes in Skills-Mix and Pay Determination Among the Nursing Workforce in the Uk
Industry and Labour
| Unique citing works | 16 |
|---|---|
| Citations per year | 1,33 |
| Citation span | 2014 - 2026 (13) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 16 |