The effect of foreign accent on employability
A Study of the Aural Dimensions of Aesthetic Labour in Customer-Facing and Non-Customer-Facing Jobs
Bibliographic Data
| ID | 2374074 |
|---|---|
| Authors | Andrew R Timming (0000-0001-8773-8873, University of St Andrews, corresponding author) |
| Year | 2017 |
| Volume | 31 |
| Issue | 3 |
| Pages | 409-428 |
| Publication date | 2017-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Work Employment and Society (JOURNAL) |
| Journal identifiers | ISSN: 0950-0170 • E-ISSN: 1469-8722 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0950017016630260 |
| OpenAlex | W2317745495 |
| Language | EN |
| Citations received | 33 |
| References cited | 57 |
Using quantitative methods, this article examines the effect of foreign accents on job applicants' employability ratings in the context of a simulated employment interview experiment conducted in the USA. It builds upon the literature on aesthetic labour, which focuses largely on the role of physical appearance in employment relations, by shifting attention to its under-investigated auditory and aural dimensions. The results suggest that the managerial respondents actively discriminate in telephone-based job interviews against applicants speaking Chinese-, Mexican- and Indian-accented English, and all three are rated higher in non-customer-facing jobs than in customer-facing jobs. Job applicants who speak British-accented English, especially men, fare as well as, and at times better than, native candidates who speak American English. The article makes a contribution to the sociological literatures surrounding aesthetic labour and discrimination and prejudice against migrant workers
Business · Context (archaeology · Employability · Linguistics · Pedagogy · Political science · Prejudice (legal term · Public relations · Sociology · Stress (linguistics · Digital Communication and Language · Emotional Labor in Professions · History · Language, Discourse, Communication Strategies · Psychology · Social Psychology · Marketing
Dialectism
Language status, sexual orientation, and comprehensibility predict the employability of gay- and straight-sounding first- and second-language speakers
Effects of Using Artificial Intelligence on Interpersonal Perceptions of Job Applicants
Raciolinguistic ideologies as experienced by racialized academics in South Africa
Do ethnic, migration‐based, and regional language varieties put applicants at a disadvantage? A meta‐analysis of biases in personnel selection
Examining discrimination in asynchronous video interviews
Language as a Source of Epistemic Injustice in Organisations
Is Your Accent Right for the Job? A Meta-Analysis on Accent Bias in Hiring Decisions
Investigating Filipino College Teachers' Views on Aestheticizing the English Accent in ELT
The gendered consequences of skill-discounting for migrants
Integrating agency and structure in employability
Racializing the problem of and solution to foreign accent in business
Silenced accents
Linguistic profiling and shifting standards
Ethnic Discrimination in Hiring
Exploring the politics of linguistic difference
When ‘struggling with English’ becomes ‘passivity’
Still the White Man's World?” Exploring Visible and Invisible Intersectional Dynamics and Aesthetic Labor‐Related Inequalities Among English Language Teachers in the UAE Education Sector
What is that I hear? An interdisciplinary review and research agenda for non‐native accents in the workplace
Accentism
Assessing language-based discrimination in Australia
In the Ear of the Listener
Foreign Accents in the Early Hiring Process
Workplace accentism as a postcolonial and intersectional phenomenon
Skill Underutilization and Under-Skilling in Europe
Objective and Subjective Variables Behind the Working Conditions of Tertiary-Educated Mexican Migrants in the USA
Peer Feedback in Aesthetic Labour
Bridging capital
Exploring Employability Constructions of Migrants in Sweden and Potential Consequences for Labour Market Entrance Recommendations
Pause Length and Differences in Cognitive State Attribution in Native and Non-Native Speakers
International students and their raciolinguistic sensemaking of aural employability in Canadian universities
When your accent betrays you
Do Equal Qualifications Yield Equal Rewards for Immigrants in the Labour Market
Human relations in the restaurant industry
Evaluative Reactions to Accents
The effects of foreign accents on employment‐related decisions
Aesthetic Labour in Interactive Service Work
Analysis, synthesis, and perception of voice quality variations among female and male talkers
The Presentation of Self in Everyday Life
English with an Accent
Immigrant America
The Labour of Aesthetics and the Aesthetics of Organization
Employment interviewers' reactions to Mexican American speech
Classical and modern racial prejudice
A meta‐analysis of the effects of speakers' accents on interpersonal evaluations
Does This Make Me Look Fat? Aesthetic Labor and Fat Talk as Emotional Labor in a Women's Plus-Size Clothing Store
Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires
Sociolinguistics, colonial and postcolonial
Accent and lexical diversity as determinants of impression formation and perceived employment suitability
Worlds in Motion
Statistical difficulties of detecting interactions and moderator effects
Division, Segmentation, and Interpellation
Keeping up Appearances
Intersectionality
Visible tattoos in the service sector
Wanted - straight talkers
Speaking allowed? Workplace regulation of regional dialect
Aesthetic and emotional labour through stigma
Measuring discrimination facing ethnic minority job applicants
Making a difference? The use (and abuse) of diversity management at the UK's elite law firms
Employee experience of aesthetic labour in retail and hospitality
Coming Out and Crossing Over
Soft' Skills and Race
Looking Good and Sounding Right
Effects of Talker Gender on Dialect Categorization
Brand Culture and Branded Workers
Racial ambiguity among the Brazilian population
Ordinary, Ambivalent and Defensive
British English
| Unique citing works | 33 |
|---|---|
| Citations per year | 4,71 |
| Citation span | 2019 - 2026 (8) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 33 |