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Micro-aggressions, single mothers and interactions with government workers

The case of Australia's child support bureaucracy

Bibliographic Data

ID2399378
AuthorsKristin Natalier (0000-0002-2867-1135, Flinders University, corresponding author)
Year2017
Volume53
Issue3
Pages622-636
Publication date2017-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Sociology (JOURNAL)
Journal identifiersISSN: 1440-7833 • E-ISSN: 1741-2978
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1440783317709358
OpenAlexW2618033457
LanguageEN
Citations received9
References cited34

This article analyses single mothers' experiences of Australia's child support bureaucracy, shifting the focus beyond problematic individual interactions to the discourses that shape them. Drawing on data from semi-structured interviews with 37 Australian single mothers, I argue that women's interactions with Department of Human Services - Child Support (DHS-CS) are expressions of gender-focused micro-aggressions. These are interactions that express and reinforce social hierarchies and power differentials in sometimes subtle and often taken-for-granted ways. I argue these interactions are structured by the dominant gendered welfare discourse that constitutes the welfare mother and legitimates masculine financial discretion. Thus, any attempt to address client concerns about the failings of DHS-CS, and by extension other government bureaucracies, must extend beyond 'training' and administrative processes, and engage with the more challenging strategies of socio-cultural change

Bureaucracy · Developmental psychology · Discretion · Government (linguistics) · Political science · Politics · Power (physics) · Single mothers · Sociology · Welfare · Gender Politics and Representation · Gender Studies · Gender, Feminism, and Media · Law · Psychology · Work-Family Balance Challenges

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Unique citing works9
Citations per year1,13
Citation span2018 - 2025 (8)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 8

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