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AI in community-based contexts

A reflexive approach for ethnographic researchers

Bibliographic Data

ID24021027
AuthorsSara Ganassin (0000-0002-0373-542X, Newcastle College, corresponding author), Jessica Bradley (0000-0002-4232-1983, University of Sheffield), Elizabeth Holland (Radboud University Nijmegen)
Year2026
Pages1-13
Publication date2026-08-07
Open AccessYes
TypeARTICLE
VenueLanguage and Intercultural Communication (JOURNAL)
Journal identifiersISSN: 1470-8477 • E-ISSN: 1747-759X
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/14708477.2026.2699744
OpenAlexW7201868217
LanguageEN
References cited38

This paper discusses people’s everyday engagements with artificial intelligence (AI) tools in diverse community contexts including refugee support groups and participatory arts and health programmes. We draw on two ethnographic vignettes to offer insights into how AI is rapidly changing these environments and shaping how we do research. Acknowledging that AI is more and more a part of people's day-to-day realities means that we must reflect on how our own research lenses expand to navigate this new and continuously evolving landscape. We offer perspectives which foreground reflexive and intercultural approaches, centring participants’ lives and voices whilst maintaining human agency.

Cultural diversity · Ethnography · Hermeneutics · Identity (music) · Intercultural communication · Qualitative research · Reflexivity · AI in Service Interactions · Computational and Text Analysis Methods · Language and cultural evolution

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