Language Socialization in the Workplace

Bibliographic Data

ID24220775
AuthorsCelia Roberts (0000-0002-6103-3514)
Year2010
Volume30
Pages211-227
Publication date2010-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAnnual Review of Applied Linguistics (BOOK_SERIES)
Journal identifiersISSN: 0267-1905 • E-ISSN: 1471-6356
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0267190510000127
OpenAlexW2054574204
LanguageEN
Citations received46
References cited66

This survey article looks first at the changing demands of the workplace in a globalized economy. The new work order creates a new word order, and the workforce has become a “wordforce” (Heller, in press) with new genres of language and communication. These changes have taken place at a time when global flows of people, from less wealthy and secure societies to more wealthy and secure ones, have created multilingual workplaces. Both sets of changes challenge the traditional notion of second language socialization, and this is the focus of the next section. The workplace represents a complex, dynamic setting where migrants experience a double socialization: into the hybrid discourses of the workplace, which all newcomers experience, and into the specific language and cultural practices that realize these discourses. The new language requirements of the workplace produce for migrant workers and professionals a “linguistic penalty” (Roberts & Campbell, 2006) since the communicative demands of the selection process may be greater than those of the job itself. The last section of the article is concerned with language socialization in multilingual settings where language socialization into the dominant language is only part of the story. There is a contrast between the low status multilingualism of migrant workers, and staff in globalized and international organizations who are being socialized into new lingua franca interaction. The article concludes with an example of how the complex linguistic and technical environment of a high-tech multilingual company produces radically different conditions for language socialization which challenge how this notion can be used in the 21st century.

Globalization · high-tech enterprises · hybrid discourse · International organizations · language socialization · Migrant workers · multilingual workplaces · second language socialization · workplace communication · Language, Communication, and Linguistic Studies · Linguistic and Sociocultural Studies · Multilingual Education and Policy

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