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Community Reactions to the Sars Crisis in Hong Kong

Analysis of a Time-Limited Counseling Hotline

Bibliographic Data

ID2429285
AuthorsTerry Tse Fong Leung (0000-0001-5549-0543), Hung Wong (0000-0001-8326-9766)
Year2005
Volume12
Issue1
Pages1-22
Publication date2005-10-13
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Human Behavior in the Social Environment (JOURNAL)
Journal identifiersISSN: 1091-1359 • E-ISSN: 1540-3556
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j137v12n01_01
OpenAlexW1597468267
LanguageEN
Citations received6
References cited10

This paper is based on an analysis of the calls to a time-limited hotline specifically set up in response to the SARS crisis in Hong Kong in 2003. The findings of the study indicate that the arena and level of concern raised by the hotline callers are associated with the situation of the callers and the developmental phase of the disaster. The authors call for welfare service organizations to adopt a differential service focus for different phases of disaster development, when they are confronted with similar public health hazards in the future. The study also identifies the special role played by women in containing the epidemic, and suggests more gender sensitive intervention planning in addressing the needs of women in their gate-keeping and care-giving roles during an epidemic. Key Words: SARScrisis interventionhotlineservice evaluationHong Kong

Business · Criminology · Crisis intervention · Economic growth · Hotline · Intervention (counseling · Political science · Public health · Public relations · Service (business · Welfare · Disaster Management and Resilience · Employment and Welfare Studies · Engineering · Homelessness and Social Issues · Medicine · Nursing · Psychology · Marketing · Social Psychology

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Unique citing works6
Citations per year0,5
Citation span2014 - 2023 (10)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 6

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