Home Visitor Competence, Burnout, Support, and Client Engagement

Dados Bibliográficos

ID2429356
AutoresSam Gill (0000-0002-2870-4902), Sukhdeep Gill, Mark T Greenberg (0000-0001-7189-5882), Catherine Moon (0000-0003-2884-7687), Catherine A Moon (0000-0001-9301-2606), Paula Margraf
Ano2007
Volume15
Fascículo1
Páginas23-44
Data de publicação2007-07-09
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoJournal of Human Behavior in the Social Environment (JOURNAL)
Identificadores do periódicoISSN: 1091-1359 • E-ISSN: 1540-3556
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j137v15n01_02
OpenAlexW2083970384
IdiomaEN
Citações recebidas27
Referências citadas25

Home visitor characteristics, on-the-job training and support, job satisfaction, burnout, and turnover were examined over a five-year period. Home visitors were adequately trained, and scored high on measures of knowledge, competence, psychological functioning (indicated by measures of burnout and depression), and job satisfaction at program entry. Over time, home visitation was associated with higher emotional exhaustion and lower job satisfaction. Staff turnover was high during periods of program reorganization but had a positive impact on client engagement in that families served by more than one home visitor stayed in the program longer. Implications for program implementation are discussed

Burnout · Competence (human resources · Emotional exhaustion · Job satisfaction · Management · Turnover · Visitor pattern · Attachment and Relationship Dynamics · Geriatric Care and Nursing Homes · Psychology · Work-Family Balance Challenges · Applied Psychology · Clinical Psychology · Social Psychology