Industrial Relations, Manipulative or Democratic

Three historical periods of motivating workers toward increasing productivity still "coexist" today: negative incentives, external rewards, forms of workers' participation in industry. Varying modes of joint consultation at top levels existing in many countries are contrasted with American industrial research emphasizing workers' participation on the workshop level. The problems of "common goals" and "manipulation" in industry are considered as contributing factors to the gap between those two levels. To fill it, industrial sociologists should follow Mayo and others in the use of 'clinical' research to find new institutional forms for a democratic work process based on collective bargaining

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