Excuse Me, Sir? May I Help You and Your Boyfriend
Salespersons' Differential Treatment of Homosexual and Straight Customers
Bibliographic Data
| ID | 3609720 |
|---|---|
| Authors | Andrew S Walters (a Research Fellow, University of California, San Francisco), Maria-Cristina Curran (b recent graduate, University of Georgia) |
| Year | 1996 |
| Volume | 31 |
| Issue | 1-2 |
| Pages | 135-152 |
| Publication date | 1996-06-21 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Homosexuality (JOURNAL) |
| Journal identifiers | ISSN: 0091-8369 • E-ISSN: 1540-3602 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1300/j082v31n01_08 |
| PMID | 8827496 |
| OpenAlex | W1716265578 |
| Language | EN |
| Citations received | 14 |
An experimental field study was conducted to investigate differential treatment of same-sex versus opposite-sex couples. Over a period of four months, three couples (1 female-female, 1 male-female, 1 male-male) entered each of twenty retail stores. All couples were trained confederates. Multiple measures unequivocally showed differential treatment for heterosexual and homosexual couples. Heterosexual couples were assisted by staff in significantly less time than were homosexual couples, who often were not assisted and who were more likely to be repudiated. Results are discussed in terms of the sociopolitical climate for homosexuals
Developmental psychology · Differential (mechanical device · Differential treatment · Excuse · Political science · Sociology · Demography · Law · LGBTQ Health, Identity, and Policy · Psychology · Social Psychology
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| Unique citing works | 14 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 1998 - 2020 (23) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 13 |